Indicadores sociales en instituciones financieras de la Economía Popular y Solidaria

The present research searched to know, through a case study the analysis of all the variables that are structured in the Social Balance, a tool that helped in determining the Social Responsibility  of  the  institution,  object  of  study,  of  the  popular  and  solidarity  economy.  It should be mentioned that the type of research used had a qualitative and quantitative approach,  besides  being  supported  in  a  field  work.  The  results  indicate  that  the associative responsibility and the internal social policy of the Institution were rated scalar as good, with significant  percentages.  However,  in  terms  of  the  reception  channels  for  information  and educational  policy  and  the  contribution  to  community  development,  the  results  were  not very encouraging