Proposal process management at the plant operation applied to the generating unit shutdown process of Itaipu Binacional

Abstract The Process Management is a model that enables the functional management of internal processes, cross or not an organization. Enables adequate control of resources, mapping of functions and activities, and aims to improve the results and sustainability. In line with these objectives, the Plant Operation Area Itaipu Binacional interests to map, identify areas for improvement and adequately control its internal processes, one of the shutdown, scheduled and unscheduled, generating units. This work is subject to application of Pereira Júnior method Process Management to shutdown generating units. Justified by the fact that Itaipu aims by 2020 to consolidate as the “[...] generating clean, renewable energy with the best operating performance and the best sustainability practices in the world [...]” (Itaipu Binacional, 2016). For this, has as some of the Strategic Objectives “To improve the efficiency of energy production processes maintaining the technological infrastructure updated” and “[...] foster an organizational culture focused on process efficiency and results” (Itaipu Binacional, 2016). To this end, the various hierarchical levels people were interviewed to map the scheduled shutdown process and unplanned generating units of Itaipu Binacional and raised the requirements for generation of performance and improvement opportunities indicators. Finally, alternative solutions have been suggested to improve opportunities raised, as well as an action plan linked to them.