中国游客为可持续旅游做好准备了吗?对可持续旅游服务的态度和偏好

Jiong Yan, Anne-Kathrin Zschiegner, Jian-chao Xi, J. Barkmann, R. Marggraf
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引用次数: 5

摘要

对态度的识别已被证明可以增强对消费者行为的预测。中国游客对可持续旅游服务的态度很少受到关注;然而,由于大多数关于中国旅游业的研究都是从供给侧的角度进行的。我们报告了在北京和成都(中国大陆)进行的一项关于态度对可持续旅游服务的经济偏好(支付意愿/WTP)的影响的研究结果(n = 213)。两个“积极”态度维度获得了非常高的认同评级,但对WTP没有影响。相反,“消极”的怀疑态度对偏好有负面影响。为了说明这一点,我们将计算出的WTP值应用于中国西部两个以自然和景观为导向的目的地的旅游发展情景。情景对比表明,旅游不可持续发展的风险较高。一旦自然和文化遗产受到损害,旅游体验受到玷污,旅行便利的改善可能无法抵消旅游价值的经济损失。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Is the Chinese tourist ready for sustainable tourism? Attitudes and preferences for sustainable tourism services
The identification of attitudes has been shown to enhance the prediction of consumer behaviour. Chinese tourist attitudes toward sustainable tourism services received little attention; however, as most work on Chinese tourism is conducted from a supply side perspective. We report results from a study conducted in Beijing and Chengdu (mainland China) on the influence of attitudes on the economic preferences (willingness-to-pay/WTP) for sustainable tourism services (n = 213). Two 'positive' attitude dimensions received very high agreement ratings, but did not influence WTP. In contrast, a 'negative' sceptical attitude had a negative effect on preferences. For illustration, we apply calculated WTP values to tourism development scenarios of two nature- and landscape-oriented destinations in western China. Scenario comparison demonstrates high risks of non-sustainable tourism development. Once the natural and cultural heritage is compromised and the tourism experience is tarnished, improvements in trip convenience may not offset economic losses of tourism value.
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