马来西亚远程医疗实施框架:SWOT-MCDM综合方法

IF 3.4 3区 医学 Q1 HEALTH POLICY & SERVICES
Siti Norida Wahab , Jagroop Singh , Nikram Subramaniam
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引用次数: 2

摘要

目的尽管远程医疗在全球范围内的使用有所增加,特别是在疫情期间,但在马来西亚医疗保健行业的实施仍然很少。因此,本研究旨在通过识别制约因素和制定最佳远程医疗实施策略来了解远程医疗利用的现状。方法提出了一种基于优势、劣势、机会和威胁(SWOT)分析、层次分析过程熵(AHPE)和基于理想解相似性的订单绩效模糊技术(FTOPSIS)的综合方法。对马来西亚远程医疗技术的现状进行SWOT分析。SWOT的每个要素都使用AHPE进行评估,以确定优先事项,然后使用FTOPSIS方法为其成功采用提供战略。结果研究结果表明,政府持续支持和鼓励市场收购、成本削减、利润最大化和基于物联网的采用,以建立强大的远程医疗网络,是远程医疗技术实施的最重要战略。在使用结构化方法提高服务质量的同时,实施远程医疗技术的知识共享管理计划被列为最不受欢迎的远程医疗技术实施策略。结论该研究为制定和评估远程医疗技术实施策略提供了一种系统的方法,以进一步改善马来西亚医疗患者的体验和政策努力。这项研究提出了扩大远程医疗技术实施的替代策略。希望这项研究能够进一步增强知识,并为医疗保健行业的利益相关者更好地了解他们的商业环境提供指导。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Telemedicine implementation framework for Malaysia: An integrated SWOT-MCDM approach

Objectives

Despite the increase in the utilization of telemedicine worldwide, especially during the pandemic, its implementation in Malaysia's healthcare industry remains scarce. Hence, this study aims to understand the current state of telemedicine utilization by identifying the constraints and establishing the optimum telemedicine implementation strategy.

Methods

The study proposes an integrated methodology based on strengths, weaknesses, opportunities, and threats (SWOT) analysis, analytical hierarchy process entropy (AHPE), and fuzzy technique for order performance by similarity to the ideal solution (FTOPSIS). The SWOT analysis is performed for the situational assessment of telemedicine technology in Malaysia. Each element of SWOT was assessed using AHPE to establish priorities, followed by the FTOPSIS approach to provide strategies for its successful adoption.

Results

The findings show that continuous government support and encouragement for market acquisition, cost-cutting, profit-maximizing, and Internet of Things (IoT)-based adoption to establish a strong telemedicine network is the most important strategy for telemedicine technology implementation. While using a structured method to improve service quality, the implementation of a knowledge-sharing management program for telemedicine technology is ranked as the least preferred telemedicine technology implementation strategy.

Conclusions

The study suggests a systematic way of developing and evaluating telemedicine technology implementation strategies for further improving Malaysian healthcare patient experiences and policy endeavours. This study proposed alternative strategies to expand telemedicine technology implementation. It is hoped that this study could further enhance knowledge and serve as a guide for stakeholders in the healthcare industry to understand their business environment better.

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来源期刊
Health Policy and Technology
Health Policy and Technology Medicine-Health Policy
CiteScore
9.20
自引率
3.30%
发文量
78
审稿时长
88 days
期刊介绍: Health Policy and Technology (HPT), is the official journal of the Fellowship of Postgraduate Medicine (FPM), a cross-disciplinary journal, which focuses on past, present and future health policy and the role of technology in clinical and non-clinical national and international health environments. HPT provides a further excellent way for the FPM to continue to make important national and international contributions to development of policy and practice within medicine and related disciplines. The aim of HPT is to publish relevant, timely and accessible articles and commentaries to support policy-makers, health professionals, health technology providers, patient groups and academia interested in health policy and technology. Topics covered by HPT will include: - Health technology, including drug discovery, diagnostics, medicines, devices, therapeutic delivery and eHealth systems - Cross-national comparisons on health policy using evidence-based approaches - National studies on health policy to determine the outcomes of technology-driven initiatives - Cross-border eHealth including health tourism - The digital divide in mobility, access and affordability of healthcare - Health technology assessment (HTA) methods and tools for evaluating the effectiveness of clinical and non-clinical health technologies - Health and eHealth indicators and benchmarks (measure/metrics) for understanding the adoption and diffusion of health technologies - Health and eHealth models and frameworks to support policy-makers and other stakeholders in decision-making - Stakeholder engagement with health technologies (clinical and patient/citizen buy-in) - Regulation and health economics
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