The identification of HSE processes and their interaction with the organisation processes in order to provide solutions to improve: case study in a construction company

Abstract Background This study aimed to intervene in the organization processes based on the HSE perspective and designing the processes of Health, Safety and Environment (HSE). Methods: This study is mixed methods research based on the case study. The processes of HSE were identified and designed by studying the relevant documentation, interview techniques and a focus group of experts, and also examining the best practice. Finally, the probability of improvement in the implementation of the suggestions was estimated. Results: After reviewing the HSE activities, all the important activities of HSE were identified. In examining the feasibility of the process design, the two processes of cost-benefit management and resilience strategy of the organization were not designed. To cover a number of identified activities, the five processes of HSE training, risk management and its effects, incident management, emergency management, and the management of contractors were suggested. Then, to cover other activities of HSE, a set of changes in eight processes was planned. Conclusion: This approach can lead to changes in other organizational processes. According to the results of the effects of improvement, it was specified that the proposed processes and interventions can have a significant effect on improving HSE indices.