Aplicação da metodologia CommonKADS na implementação de projetos de e-gov na perspectiva de uma empresa de software

The initiatives of e-government projects are a global phenomenon and in the last decades, research reports a high rate of failure. The governmental environment, context of these projects, is complex, full of disarticulated actions, rigid rules and has the involvement of many actors, with diverse interests, amongst them, software companies. From this perspective, the objective of this work is to apply the CommonKADS methodology to support the management of e-government projects and the resulting organizational memory.To  achieve this purpose, the research team employed a qualitative research approach and ten semi-structured interviews with representatives of software companies in Florianopolis were applied, followed by the application of the CommonKADS. As a result, a knowledge-based system was suggested to integrate the artifacts of organizational memory produced by the company.