Analysis of the maturity of process monitoring in manufacturing companies

Abstract The economic progress of recent years has contributed to the fact that both the quality of products and services offered and ISO standardization have become priority criterion that determines the success of manufacturing enterprises. Therefore, the monitoring and supervision of processes carried out in manufacturing companies is a key issue. These aspects support the achievement of key economic and quality objectives. The paper presents the results of a study on manufacturing enterprises in the context of process monitoring maturity. The research objective of the study was to determine the level of maturity in the use of process monitoring techniques and methods in manufacturing enterprises. The subject of the research were the techniques and methods used by the surveyed enterprises in such areas as: production management, machinery park management, warehouse management, transport management, inventory and supply management and IT tools. In order to determine the level of maturity, the author’s model was used, according to which the level of maturity of a manufacturing enterprise in the area of process monitoring depends on the instrumentation that is used in it.