通过工业4.0增强知识管理：以新兴经济体航空业为例

IF 3.2 4区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Knowledge Management Research & Practice Pub Date : 2022-10-15 DOI:10.1080/14778238.2022.2113345

M. Miao, S. Zaman, Arooba Zafar, Cristian Garcia Rodriguez, Syed Ahsan Ali Zaman

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引用次数: 4

摘要

摘要本研究考察了知识管理和工业4.0的关键要素，这些要素有助于航空运输行业的人力资源。此外，我们还研究了连接工业4.0和知识管理之间鸿沟的基本组成部分。本文采用灰色DEMATEL技术来理解因果因素及其相互关系。为了获得更好的结果，进一步应用了七量表排名和敏感性分析。从调查结果中可以看出，信息共享（F15）是航空业最重要的因素，因为因果因素被列为首要标准。联合知识创造（F15）被列为影响因素的第二高标准。电子学习（F9）是排名第三的影响因素。本文表明，信息共享有助于航空部门的管理绩效和效率绩效。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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The augmentation of Knowledge Management through Industry 4.0: case of Aviation sector of emerging economy

ABSTRACT This research examines critical elements of knowledge management and industry 4.0 that assist human resources in the air transport industry. In addition, we look at the essential components that connect the divide between Industry 4.0 and knowledge management. This paper uses the Grey- DEMATEL technique to comprehend the cause-and-effect factors and their interrelationships. A seven-scale ranking, and sensitivity analysis was further applied for better results. It was observed from the findings that information sharing (F15) was the most significant factor for the aviation sector as the causal factor was ranked as the top criterion. Joint knowledge creation (F15) was ranked as the second topmost criteria as effect factor. E-learning (F9) is the third-ranking effect factor. This paper showed that information sharing assists in management performance and efficiency performance in the aviation sector.

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来源期刊

Knowledge Management Research & Practice Multiple-

CiteScore

7.00

自引率

15.60%

发文量

期刊介绍： Knowledge management is a term that has worked its way into the mainstream of both academic and business arenas since it was first coined in the 1980s. Interest has increased rapidly during the last decade and shows no signs of abating. The current state of the knowledge management field is that it encompasses four overlapping areas: •Managing knowledge (creating/acquiring, sharing, retaining, storing, using, updating, retiring) •Organisational learning •Intellectual capital •Knowledge economics Within (and across) these, knowledge management has to address issues relating to technology, people, culture and systems.