超越英里的分散:虚拟团队的配置和性能

IF 1.6 Q3 MANAGEMENT
Ambika Prasad, D. DeRosa, M. Beyerlein
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引用次数: 17

摘要

目的本文的目的是了解虚拟团队(VT)中结构分散的不同方面。该研究测量了五种类型的色散,它们对VT性能的影响以及电子通信的调节作用。设计/方法论/方法作者从代表403名成员的44个全球分布的VT中收集了数据。作者使用成员位置的详细信息来衡量每个团队的五个分散因素:空间、时区、位置数量、位置之间的数字平衡程度以及团队中孤立成员的程度。作者使用了两个项目来评估有效的电子沟通,并测量了来自三个来源的四个项目的团队绩效——成员、领导者和第三方利益相关者。研究结果使用回归,作者发现站点数量、团队平衡程度和隔离度对团队绩效有负面影响。空间和时间分散不会影响性能。有效的电子沟通调节了团队绩效与团队平衡和站点数量的关系。研究局限性/影响研究提出了关于团队配置在VT中的作用的新发现。局限性:该研究指出了空间距离和表现之间存在非线性关系的可能性;然而,本文的范围不允许对该模型进行审查。未来的研究可以研究这种关系。其次,该研究没有考察团队配置如何影响团队流程,从而降低绩效。最后,该研究将每个分散指数视为独立于其他指数。该分析没有研究指数之间的相互作用。实际意义研究结果为职业培训机构的管理人员和研究人员提供了与团队位置和配置相关问题的明确指标。管理人员在设计和管理分散的成员时,现在可以了解站点数量和子组动态的影响。该研究强调了有效的电子通信在管理分散方面的重要性。社会影响该研究展示了基于VT子组位置的不完善(如团队配置中所示)如何影响表现。文献表明,这种不完善也可以延伸到社会身份(基于性别、文化等)。这项研究提供的这方面的指标为研究提供了一个热点,因为分散的团队越来越普遍。独创性/价值这项研究是对VT中分散性的首次实证探索,超越了传统公认的空间距离和时区维度。这是对最近文学趋势的及时回应。此外,该研究从全球VT的独特数据集中获得数据,从而使研究结果易于推广。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Dispersion beyond miles: configuration and performance in virtual teams
Purpose The purpose of this paper is to understand different aspects of structural dispersion in virtual teams (VTs). The study measures five types of dispersion, their impact on VT performance and the moderating effect of electronic communication. Design/methodology/approach The authors collected data from 44 globally distributed VTs representing 403 members. The authors used details of the members’ locations to measure five elements of dispersion for each team: spatial, time-zone, number of locations, extent of numerical balance across locations and extent of isolated members for a team. The authors used two items to assess effective electronic communication and measured team performance on four items from three sources – members, leaders and third-party stakeholders. Findings Using regression, the authors found that the number of sites, degree of team balance and isolation had a negative impact on team performance. Spatial and temporal dispersion did not impact performance. Effective electronic communication moderated the relationship of team performance with team balance and the number of sites. Research limitations/implications Study presents novel findings on the role of team configuration in VTs. Limitations: the study provides pointers to the likelihood of a non-linear relationship between spatial distance and performance; however, the scope of the paper does not permit an examination of this model. Future research can study this relationship. Second, the study does not examine how team configuration impacts the team processes that discount performance. Finally, the study treats each index of dispersion as independent of the others. The analysis does not study the interplay between and among the indices. Practical implications The findings provide clear indicators for managers and researchers of VTs on the issues associated with the location and configuration of the teams. Managers, while designing and managing dispersed members are now informed of the impact of the number of sites and the sub-group dynamics. The study underscores the importance of effective electronic communication in managing dispersion. Social implications The study presents how faultiness based on location of VT sub-groups (as represented in the configuration of a team) can hamper performance. Literature suggests that this faultiness can also extend to social identities (based on gender, culture, etc.). The indicators provided by this study in this respect provide a topical focus for research because diverse dispersed teams are becoming more prevalent. Originality/value The study is the first empirical exploration of dispersion in VTs beyond the traditionally acknowledged dimensions of spatial distance and time-zones. It is a timely response to the recent trends in literature. Additionally, the study derives data from a unique data set of global VTs, thus making findings easily generalizable.
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来源期刊
CiteScore
3.40
自引率
29.40%
发文量
28
期刊介绍: This international journal contributes to the successful implementation and development of work teams and team-based organizations by providing a forum for sharing experience and learning to stimulate thought and transfer of ideas. It seeks to bridge the gap between research and practice by publishing articles where the claims are evidence-based and the conclusions have practical value. Effective teams form the heart of every successful organization. But team management is one of the hardest challenges faced by managers.
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