影响再访环境事件意向的因素:持续参与的调节作用

IF 1.7 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM
L. Tsai
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引用次数: 9

摘要

摘要本研究调查了世界上最大的节能活动“地球一小时”,它依赖于许多重复的参与者。本研究探讨了影响重访意愿的因素,并讨论了这些前因之间的相互作用。使用在线问卷对2020年“地球一小时”的参与者进行了调查,共分析了504个有效样本。结果表明,流量体验、积极情绪和事件满意度对重访意愿有直接影响,其中事件满意度影响最大。积极情绪在流动体验——事件满意度和流动体验——重访意向之间起着中介作用。事件满意度在流量体验-重访意向和积极情绪-重访意愿之间起中介作用。参与者的持久参与可以积极调节积极情绪与重访意愿、流动体验与重访意向、事件满意度与重访意图之间的关系。这一结果拓宽了持久参与的应用范围,重塑了重访意向变量。组织者可能会考虑以下流程体验——活动满意度——重新访问意图,以说服参与者重新访问活动。本研究建议,活动组织者应收集和分析参与者的意见,并制定计划,有效提高参与者的满意度和意愿,让他们重新审视活动。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Factors affecting intention to revisit an environmental event: The moderating role of enduring involvement
Abstract This study investigates Earth Hour, the largest energy-saving campaign in the world, it relies on a number of repeated participants. This study explores the factors influencing revisit intention and discusses the interactions among these antecedents. An online questionnaire is used to survey the participants of Earth Hour in 2020, and 504 valid samples are analyzed. Results show that flow experience, positive emotion, and event satisfaction have direct effects on revisit intention, among which event satisfaction has the greatest effect. Positive emotion plays a mediating role between flow experience–event satisfaction and flow experience–revisit intention. Event satisfaction plays a mediating role between flow experience–revisit intention and positive emotion–revisit intention. The enduring involvement of the participants can positively moderate the relationship between positive emotion and revisit intention, between flow experience and revisit intention, and between event satisfaction and revisit intention. This result broadens the application of enduring involvement and remodels the revisit intention variables. The organizers may consider following flow experience–event satisfaction–revisit intention to persuade the participants to revisit the event. This study suggests that event organizers should collect and analyze opinions from participants, and formulate plans to enhance the satisfaction and willingness of participants effectively for them to revisit the event.
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来源期刊
Journal of Convention & Event Tourism
Journal of Convention & Event Tourism HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
5.30
自引率
13.60%
发文量
15
期刊介绍: The Journal of Convention & Event Tourism provides multidisciplinary perspectives on conventions, exhibitions, and events. The journal provides global perspectives on this dynamic industry and encourages international submissions. All papers go through a double blind peer review process resulting in cutting-edge viewpoints on trends, innovations, and research regarding convention and event tourism. In addition, the Journal of Convention & Event Tourism includes conference and book reviews, critical reviews on major issues.
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