商业模式劳动力配置对澳大利亚老年护理行业价值创造和价值分配的影响

IF 2 4区管理学 Q3 BUSINESS

Australian Journal of Management Pub Date : 2022-07-21 DOI:10.1177/03128962221109279

D. Brown, Nelson Ma, Jin Sug Yang, N. Sutton, G. McAllister, Deborah Parker, Olivia Rawlings-Way, Rachael L Lewis

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引用次数: 0

摘要

本文考察了商业模式劳动力配置对基于技能的服务环境中价值创造和获取的影响，扩展了以前对商业模式绩效的研究。我们调查了老年护理组织的劳动力配置（稳定性和技能较高与较低）以及价值创造和分配。技能更高、更稳定的劳动力与更大的价值创造有关，但与挪用无关，而技能更低、更不稳定的劳动力则与更低的价值创造和更高的挪用有关。这为实现价值创造带来了实质性挑战，同时确保该行业的商业模式在财务上可行，并对质量失败产生重大影响。JEL分类：J24-人力资本•技能•职业选择•劳动生产率；L2——企业目标、组织和行为；M12——人事管理；I11-医疗保健市场分析

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The impact of business model workforce configurations on value creation and value appropriation in the Australian aged care sector

This article examines the influence of business model workforce configurations on value creation and capture in a skills-based service setting, extending previous research on business model performance. We investigate workforce configurations (higher versus lower stability and skills) and value creation and appropriation in aged care organisations. More skilled and stable workforces are associated with greater value creation but not appropriation, while less skilled and less stable workforces are associated with lower value creation and higher appropriation. This informs a substantive challenge in delivering value creation while ensuring financially viable business models in a sector with significant consequences for quality failure. JEL Classification: J24 - Human Capital • Skills • Occupational Choice • Labor Productivity; L2 - Firm Objectives, Organization, and Behavior; M12 - Personnel Management; I11 - Analysis of Health Care Markets

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来源期刊

Australian Journal of Management Multiple-

CiteScore

10.60

自引率

4.20%

发文量

期刊介绍： The objectives of the Australian Journal of Management are to encourage and publish research in the field of management. The terms management and research are both broadly defined. The former includes the management of firms, groups, industries, regulatory bodies, government, and other institutions. The latter encompasses both discipline- and problem-based research. Consistent with the policy, the Australian Journal of Management publishes research in accounting, applied economics, finance, industrial relations, political science, psychology, statistics, and other disciplines, provided the application is to management, as well as research in areas such as marketing, corporate strategy, operations management, organisation development, decision analysis, and other problem-focuses paradigms.