工作设计核心的个体韧性：逆境背景下公务员的工作满意度和情绪耗竭

IF 4.2 3区管理学 Q1 PUBLIC ADMINISTRATION

Review of Public Personnel Administration Pub Date : 2023-04-04 DOI:10.1177/0734371x231162045

Max Wursthorn, Iris Saliterer, S. Korac

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引用次数: 0

摘要

这项研究考察了在以高需求和急性或长期逆境为特征的背景下，个人韧性作为工作设计和工作成果之间的核心机制：持续疫情期间的儿童和青年福利。在对602名德国专业人员的调查基础上，应用结构方程模型分析了（1）工作设计与个人韧性之间的关系，（2）个人韧性与工作成果之间的关系以及（3）个人韧性作为中介的作用。研究结果揭示了两个工作设计因素（社会影响和反馈）与个人韧性之间的正相关关系。在疫情背景下备受争议的其他工作设计因素（即在家工作和客户接触）与个人韧性无关。反过来，个人的复原力与工作满意度和情绪衰竭呈正相关。研究结果也证实了个体韧性的中介作用。

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Individual Resilience at the Heart of Work Design: Public Servants’ Job Satisfaction and Emotional Exhaustion in a Context of Adversity

This study examines individual resilience as a central mechanism between work design and work-related outcomes in a context characterized by high demands and acute or prolonged adversity: child and youth welfare during an ongoing pandemic. Expanding on a survey of 602 German professionals, structural equation modeling is applied to analyze (1) the relationship between work design and individual resilience, (2) the relationship between individual resilience and work-related outcomes, and (3) the role of individual resilience as a mediator. The results reveal positive relationships between two work design factors (social impact and feedback) and individual resilience. Other work design factors that have been much debated in the context of the pandemic (i.e., working from home and client contact) were not related to individual resilience. In turn, individual resilience is favorably related to job satisfaction and emotional exhaustion. The results also confirm the mediating role of individual resilience.

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来源期刊

Review of Public Personnel Administration PUBLIC ADMINISTRATION-

CiteScore

9.70

自引率

7.70%

发文量

期刊介绍： The Review of Public Personnel Administration publishes articles that reflect the varied approaches and methodologies used in the study and practice of public human resources management and labor.