酒店员工工作成长满意度:变革型领导角色、人际沟通满意度与信任

Q2 Business, Management and Accounting

Journal of Human Resources in Hospitality and Tourism Pub Date : 2020-09-22 DOI:10.1080/15332845.2020.1821427

Verma Prikshat, J. I. Rajesh, R. Rajaguru

{"title":"酒店员工工作成长满意度:变革型领导角色、人际沟通满意度与信任","authors":"Verma Prikshat, J. I. Rajesh, R. Rajaguru","doi":"10.1080/15332845.2020.1821427","DOIUrl":null,"url":null,"abstract":"Abstract Leader follower communication and trust are the key factors that contribute to the employees' growth satisfaction in job in the hospitality industry. Given the relevance of transformational leadership in the hospitality industry, this study explored whether transformational leadership influenced follower growth satisfaction in job through follower interpersonal communication satisfaction and trust. Data were collected from 159 hotel employees in India. The findings using the SPSS PROCESS macro with bootstrapping and R Package revealed that follower interpersonal communication satisfaction and trust mediate the significant relationship between transformational leadership and follower growth satisfaction in job. The major implications are discussed in this study.","PeriodicalId":35371,"journal":{"name":"Journal of Human Resources in Hospitality and Tourism","volume":"20 1","pages":"48 - 74"},"PeriodicalIF":0.0000,"publicationDate":"2020-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15332845.2020.1821427","citationCount":"6","resultStr":"{\"title\":\"The growth satisfaction in jobs among hospitality employees: the role of transformational leadership, interpersonal communication satisfaction and trust\",\"authors\":\"Verma Prikshat, J. I. Rajesh, R. Rajaguru\",\"doi\":\"10.1080/15332845.2020.1821427\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Abstract Leader follower communication and trust are the key factors that contribute to the employees' growth satisfaction in job in the hospitality industry. Given the relevance of transformational leadership in the hospitality industry, this study explored whether transformational leadership influenced follower growth satisfaction in job through follower interpersonal communication satisfaction and trust. Data were collected from 159 hotel employees in India. The findings using the SPSS PROCESS macro with bootstrapping and R Package revealed that follower interpersonal communication satisfaction and trust mediate the significant relationship between transformational leadership and follower growth satisfaction in job. The major implications are discussed in this study.\",\"PeriodicalId\":35371,\"journal\":{\"name\":\"Journal of Human Resources in Hospitality and Tourism\",\"volume\":\"20 1\",\"pages\":\"48 - 74\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2020-09-22\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://sci-hub-pdf.com/10.1080/15332845.2020.1821427\",\"citationCount\":\"6\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Human Resources in Hospitality and Tourism\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1080/15332845.2020.1821427\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"Business, Management and Accounting\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Human Resources in Hospitality and Tourism","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15332845.2020.1821427","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Business, Management and Accounting","Score":null,"Total":0}

引用次数: 6

摘要

摘要领导-追随者的沟通和信任是影响酒店业员工工作成长满意度的关键因素。考虑到变革型领导在酒店业的相关性，本研究探讨了变革型领导力是否通过追随者人际沟通满意度和信任来影响追随者在工作中的成长满意度。数据来自印度159名酒店员工。使用SPSS PROCESS宏与bootstrapping和R Package的研究结果表明，追随者人际沟通满意度和信任在工作中中介了变革型领导与追随者成长满意度之间的显著关系。本研究讨论了主要影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

查看原文本刊更多论文

The growth satisfaction in jobs among hospitality employees: the role of transformational leadership, interpersonal communication satisfaction and trust

Abstract Leader follower communication and trust are the key factors that contribute to the employees' growth satisfaction in job in the hospitality industry. Given the relevance of transformational leadership in the hospitality industry, this study explored whether transformational leadership influenced follower growth satisfaction in job through follower interpersonal communication satisfaction and trust. Data were collected from 159 hotel employees in India. The findings using the SPSS PROCESS macro with bootstrapping and R Package revealed that follower interpersonal communication satisfaction and trust mediate the significant relationship between transformational leadership and follower growth satisfaction in job. The major implications are discussed in this study.

求助全文

通过发布文献求助，成功后即可免费获取论文全文。去求助

来源期刊

Journal of Human Resources in Hospitality and Tourism Business, Management and Accounting-Organizational Behavior and Human Resource Management

CiteScore

3.90

自引率

0.00%

发文量

期刊介绍： The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement