covid -19引发的对游客的歧视、情绪反应和身份管理策略

IF 4.3 3区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Asia Pacific Journal of Tourism Research Pub Date : 2022-12-02 DOI:10.1080/10941665.2023.2166424

Shavneet Sharma, K. Woosnam, Gurmeet Singh

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引用次数: 0

摘要

摘要:本研究探讨了游客感知到的新冠肺炎歧视对负面情绪反应和身份管理策略的影响。收集了431名最近进行过国际旅行的斐济人的数据。基于协方差的结构方程建模分析显示，感知到的covid -19引起的歧视显著解释了两种负面情绪反应——愤怒和失望。愤怒正向影响身份管理策略，揭示和回避，而失望正向影响通过和回避。该模型解释了以下差异:揭示(51%);通过(48%);还有逃避(42%)。本研究有助于了解与covid -19引起的对游客的歧视相关的大流行后旅行行为，并有助于更好地管理应对大流行。

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COVID-19-induced discrimination toward tourists, emotional responses, and identity management strategies

ABSTRACT This study examines the impact of tourists' perceived COVID-19-induced discrimination on negative emotional responses and identity management strategies. Data were collected from 431 Fijians who had recently travelled internationally. Covariance-based structural equation modelling analysis revealed that perceived COVID-19-induced discrimination significantly explained two negative emotional responses—anger and disappointment. Anger positively affected identity management strategies, revealing and avoidance, while disappointment positively affected passing and avoidance. The model explained the following variances: revealing (51%); passing (48%); and avoidance (42%). This study contributes to understanding post-pandemic travel behaviour related to COVID-19-induced discrimination against tourists and better management in response to the pandemic.

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来源期刊

Asia Pacific Journal of Tourism Research HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

6.80

自引率

4.00%

发文量

期刊介绍： Asia Pacific Journal of Tourism Research is the official journal of the Asia Pacific Tourism Association (Founded September 1995) and seeks to publish both empirically and theoretically based articles which advance and foster knowledge of tourism as it relates to the Asia Pacific region. The Journal welcomes submissions of full length articles and critical reviews on major issues with relevance to tourism in the Asia Pacific region.