将顾客公正感知、顾客支持感知和顾客公民行为与企业声誉联系起来:来自航空业的证据

IF 1.5 Q3 BUSINESS

CORPORATE REPUTATION REVIEW Pub Date : 2022-03-24 DOI:10.1057/s41299-022-00141-z

İ. Cintamür

引用次数: 6

摘要

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Linking Customer Justice Perception, Customer Support Perception, and Customer Citizenship Behavior to Corporate Reputation: Evidence from the Airline Industry

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来源期刊

CORPORATE REPUTATION REVIEW

CiteScore

3.80

自引率

5.30%

发文量

期刊介绍： Corporate Reputation Review is the leading international journal for all scholars and academics concerned with managing and measuring corporate reputation.The Journal is reviewed by a distinguished editorial board, under the guidance of Guido Berens (Erasmus University, The Netherlands). Corporate Reputation Review provides a forum for rigorous, practically relevant academic research into reputations and reputation management, as well as related concepts such as identity and corporate communication.