公民感知价值对其使用电子政务服务意愿的影响：一项实证研究

Q2 Social Sciences

Electronic Government Pub Date : 2020-08-11 DOI:10.1504/eg.2020.10028551

T. Hariguna, U. Rahardja, Athapol Ruangkanjanases

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引用次数: 4

摘要

本研究的目的是将公民感知价值整合到期望-确认模型(ECM)中，以解释他们使用电子政务服务的意图。综合模型通过实证数据显示，在审查ECM和公民感知价值。本研究发现，整合公民感知价值的电子政务管理倾向于提供一个协调的解决方案，以澄清影响公民使用电子政务服务意愿的因素及其影响。本研究采用结构方程建模方法对632名电子政务从业人员进行在线调查，对研究模型进行检验。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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The impact of citizen perceived value on their intention to use e-government service: An empirical study

The purpose of this study was to integrate citizen perceived value into an expectation-confirmation model (ECM) to explain their intention to use e-government services. Integrated models were shown through empirical data, after reviewing ECM and citizen perceived values. The findings of this study indicated that ECM integrated with citizen perceived value tends to provide a concerted solution to clarify the factors and its influence on citizens' intention to use e-government services. This study used online survey of 632 e-government experienced participants with the structural equation modelling approach to test the research model.

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来源期刊

Electronic Government Social Sciences-Public Administration

CiteScore

2.30

自引率

0.00%

发文量

期刊介绍： Electronic Government, a fully refereed journal, publishes articles that present current practice and research in the area of e-government.