工业心理学家面对新冠肺炎的咨询准备和反应能力

IF 1.5 Q3 PSYCHOLOGY, APPLIED
M. Du Plessis, E. C. Thomas
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引用次数: 1

摘要

方向2019冠状病毒病(新冠肺炎)大流行使工业组织心理学家(IOP)和组织在任何时候都需要重视员工的身心健康。研究目的研究的目的是确定IOP在疫情期间为员工提供咨询的准备程度,以及他们提供咨询的反应程度。研究动机尚不清楚在新冠肺炎大流行期间,IOP在多大程度上在工作场所实施了这种咨询。研究方法/设计和方法采用定性方法来了解南非注册IOP的工作场所咨询经验,特别是在新冠肺炎大流行期间。主要调查结果关于准备情况,我们发现IOP在工作场所没有做好咨询准备。准备工作受到参与者的咨询教育、技能和知识的影响;经验关于咨询的信念;以及心理和组织准备。虽然一些IOP在新冠肺炎大流行期间确实参与了更多的咨询,但大多数IOP恢复了缓解措施,如转诊、健康管理、配备管理人员和变革举措。实际/管理影响这项研究的结果表明,在新冠疫情条件下,工作场所对咨询实践的需求增加,IOP应探索如何在此类咨询中发挥更积极的作用。贡献/价值-补充尽管我们发现IOP通常以积极的方式回应员工的心理健康需求,但在新冠肺炎大流行期间,缺乏咨询准备和响应能力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Counselling preparedness and responsiveness of industrial psychologists in the face of COVID-19
Orientation The coronavirus disease 2019 (COVID-19) pandemic has brought to the forefront the need for industrial-organisational psychologists (IOPs) and organisations to place an emphasis on employees’ mental and physical health at all times. Research purpose The purpose of the research was to determine how prepared IOPs are to counsel employees during the pandemic and how responsive they are to provide counselling. Motivation for the study It is not clear to what extent such counselling is being practised by IOPs in the workplace during the COVID-19 pandemic. Research approach/design and method A qualitative approach was used to gain an understanding of registered South African IOPs’ experiences of workplace counselling, particularly during the time of the COVID-19 pandemic. Main findings Regarding preparedness, we found that IOPs are ill-prepared to counsel in the workplace. Preparedness was influenced by participants’ counselling education, skills and knowledge; experience; convictions about counselling; and psychological and organisational preparedness. Whilst some IOPs did engage in more counselling during the COVID-19 pandemic, most reverted to mitigating actions such as referrals, wellness management, equipping managers and change initiatives. Practical/managerial implications The results of this study indicate that, under pandemic conditions, there is an increased need for counselling practices within the workplace and that IOPs should explore the ways in which they could play a more active role in such counselling. Contribution/value-add Although we found that IOPs generally responded to employees’ mental health needs in a positive manner, there was a lack of counselling preparedness and responsiveness during the COVID-19 pandemic.
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来源期刊
CiteScore
3.00
自引率
14.30%
发文量
26
审稿时长
35 weeks
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