从社会技术系统视角探讨社交媒体对工作绩效的负面影响

IF 2.4 3区管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS

Aslib Journal of Information Management Pub Date : 2023-02-28 DOI:10.1108/ajim-05-2022-0275

Xiongfei Cao, Caixiang Xu, Ahsan Ali

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引用次数: 3

摘要

目的本研究旨在探讨在压力大的工作环境中，社交媒体对员工工作绩效的潜在负面影响。设计/方法/方法本研究模型使用来自中国的398个社交媒体用户样本进行测试。结构方程模型分析支持了大多数假设关系，结果表明，社会压力源和技术压力源与使用社交媒体的员工的疲惫和焦虑有关。此外，研究结果显示，疲惫和焦虑对员工的工作绩效有负向影响。原创性/价值本研究扩展了作者对社会压力源和技术压力源如何与工作绩效相关的理解。压力的交易理论和应对社会技术系统的整合提供了一个整体的观点来解释社交媒体背景下的压力现象。

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A socio-technical system perspective to exploring the negative effects of social media on work performance

PurposeThis research aims to explore the potential negative effects of social media on employees' work performance in a stressful working environment.Design/methodology/approachThis study model was tested using a sample of 398 social media users from China.FindingsStructural equation modeling analysis provide support for most of the hypothesized relationships as results reveal that social stressors and technical stressors are related to exhaustion and anxiety of employees using social media. Furthermore, results reveal that exhaustion and anxiety exhibit a negative influence on employees' work performance.Originality/valueThis study extends the authors’ understanding of how social stressors and technical stressors are related to work performance. The integration of the transactional theory of stress and coping with socio-technical systems offers a holistic view to explain the phenomenon of stress in the social media context.

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来源期刊

Aslib Journal of Information Management COMPUTER SCIENCE, INFORMATION SYSTEMS-

CiteScore

5.30

自引率

19.20%

发文量

期刊介绍： Aslib Journal of Information Management covers a broad range of issues in the field, including economic, behavioural, social, ethical, technological, international, business-related, political and management-orientated factors. Contributors are encouraged to spell out the practical implications of their work. Aslib Journal of Information Management Areas of interest include topics such as social media, data protection, search engines, information retrieval, digital libraries, information behaviour, intellectual property and copyright, information industry, digital repositories and information policy and governance.