{"title":"探讨质量管理原则在某军事训练单位的应用","authors":"RC Els, Hwj Meyer, J. Heystek","doi":"10.47588/jngs.2022.20.02.a3","DOIUrl":null,"url":null,"abstract":"This research explored trainers and training officers’ experiences regarding the application of quality management principles to ensure effective quality management of training within a training unit of the South African Army. A qualitative, phenomenological research design was used with semi-structured individual interviews held with nine participants. Findings revealed that leaders did not have the necessary knowledge to support quality management of training within a training unit in the military effectively. Soldiers responsible for training were not involved in quality management decisions. Inadequate leadership support, lack of people involvement and the absence of a strong quality culture resulted in ineffective decision-making for quality improvement of training in the training unit under study. Findings point towards the importance of quality management principles to ensure effective quality management within training.","PeriodicalId":0,"journal":{"name":"","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"EXPLORING THE APPLICATION OF QUALITY MANAGEMENT PRINCIPLES WITHIN A MILITARY TRAINING UNIT\",\"authors\":\"RC Els, Hwj Meyer, J. Heystek\",\"doi\":\"10.47588/jngs.2022.20.02.a3\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This research explored trainers and training officers’ experiences regarding the application of quality management principles to ensure effective quality management of training within a training unit of the South African Army. A qualitative, phenomenological research design was used with semi-structured individual interviews held with nine participants. Findings revealed that leaders did not have the necessary knowledge to support quality management of training within a training unit in the military effectively. Soldiers responsible for training were not involved in quality management decisions. Inadequate leadership support, lack of people involvement and the absence of a strong quality culture resulted in ineffective decision-making for quality improvement of training in the training unit under study. Findings point towards the importance of quality management principles to ensure effective quality management within training.\",\"PeriodicalId\":0,\"journal\":{\"name\":\"\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0,\"publicationDate\":\"2022-12-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.47588/jngs.2022.20.02.a3\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.47588/jngs.2022.20.02.a3","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
EXPLORING THE APPLICATION OF QUALITY MANAGEMENT PRINCIPLES WITHIN A MILITARY TRAINING UNIT
This research explored trainers and training officers’ experiences regarding the application of quality management principles to ensure effective quality management of training within a training unit of the South African Army. A qualitative, phenomenological research design was used with semi-structured individual interviews held with nine participants. Findings revealed that leaders did not have the necessary knowledge to support quality management of training within a training unit in the military effectively. Soldiers responsible for training were not involved in quality management decisions. Inadequate leadership support, lack of people involvement and the absence of a strong quality culture resulted in ineffective decision-making for quality improvement of training in the training unit under study. Findings point towards the importance of quality management principles to ensure effective quality management within training.