ISO 30401知识管理体系:管理知识的新框架。概念化和实践

IF 3.2 4区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Knowledge Management Research & Practice Pub Date : 2022-09-05 DOI:10.1080/14778238.2022.2118637

D. Carlucci, D. Kudryavtsev, F. Santarsiero, Rosaria Lagrutta, A. Garavelli

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引用次数: 0

摘要

ISO知识管理（KM）标准的实施越来越受到从业者和学者的关注，并提出了几个需要研究的问题，如“标准化”知识管理系统的原因和方法，以及实施该标准的风险、挑战和好处。在回顾ISO知识管理标准文献的基础上，本文通过一些概念图和思维导图，将ISO的知识管理要求系统化并结合起来，对ISO知识管理的标准进行了概念化。这种概念化为组织设计和实施符合ISO知识管理标准的知识管理系统所需考虑的关键因素、变量和维度提供了一个全新而全面的视角。此外，根据文献综述结果，该研究揭示了与组织实施ISO 30401相关的风险、挑战和收益，并确定了未来的调查领域。

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The ISO 30401 Knowledge Management Systems: a new frame for managing knowledge. Conceptualisation and practice

ABSTRACT The implementation of ISO Knowledge Management (KM) standard is gaining increasing attention among practitioners and scholars and it is bringing out several issues to investigate, such as reasons and ways of “standardizing” KM systems, and risks, challenges and benefits of implementing the standard. Drawing on a review of the literature on ISO standard for KM, the paper provides a conceptualisation of ISO KM standard through some conceptual and mind maps that systematise and combine the KM requirements of ISO. Such conceptualisation offers a fresh and comprehensive view of key factors, variables, and dimensions that an organisation needs to consider in order to design and implement a KM system consistent with the ISO KM standard. Moreover, based on the literature review results, the study sheds light on risks, challenges and benefits, connected to the implementation of ISO 30401 in organisations and identifies future areas of investigation.

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来源期刊

Knowledge Management Research & Practice Multiple-

CiteScore

7.00

自引率

15.60%

发文量

期刊介绍： Knowledge management is a term that has worked its way into the mainstream of both academic and business arenas since it was first coined in the 1980s. Interest has increased rapidly during the last decade and shows no signs of abating. The current state of the knowledge management field is that it encompasses four overlapping areas: •Managing knowledge (creating/acquiring, sharing, retaining, storing, using, updating, retiring) •Organisational learning •Intellectual capital •Knowledge economics Within (and across) these, knowledge management has to address issues relating to technology, people, culture and systems.