An exploration of treatment providers experiences of delivering a high intensity intervention, with violent offenders

Purpose Whilst a great deal of research exists on the effectiveness of treatment with violent offenders comparatively little is known about the experience of treatment providers. The purpose of this paper is to explore the experiences of four prison officers delivering a high-intensity intervention, with violent offenders. Design/methodology/approach A qualitative approach was used to gain a rich, individualised account of treatment providers’ experiences, with interpretative phenomenological analysis applied by the lead researcher (first author). External auditing analysis was conducted by the second author. Findings The analysis generated two superordinate themes: “Impact on Self-Coping” and “With Great Challenge Comes Great Reward” with pertinent sub-themes. The findings support the existing evidence regarding the relevance of individual characteristics and coping style on well-being, regardless of the nature of the offences being discussed. Working with violent offenders could be challenging yet rewarding with adequate support in place. Practical implications It is imperative that treatment providers are offered support and encouragement in undertaking their role and that a rehabilitative culture is promoted and reinforced within custodial environments. Additional training for facilitators to develop effective self-coping strategies was recommended in addition to careful management of delivery periods. Originality/value These findings add to the evidence base in relation to the impact of high-intensity treatment provision on individual well-being; suggestions are made to support clinical and organisational good practice.