目的地依恋在历史宾馆住宿体验中的作用

IF 3 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism and Hospitality Research Pub Date : 2022-09-20 DOI:10.1177/14673584221128382

Yi-Chin Lin, H. Tsai, A. R. Liang, Hui-Yu Chang

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引用次数: 0

摘要

摘要本研究旨在探讨目的地依恋、游客对历史宾馆的体验、满意度和再访意愿之间的关系。调查地点为台湾金门县的历史宾馆。共收集并分析问卷346份。结果表明，住宿体验在目的地依恋与历史宾馆评价之间具有显著中介作用。在历史悠久的宾馆中，游客和服务提供者之间的人际互动对于创造良好的住宿体验至关重要。自然环境、人际互动和满意度对重访意愿均有显著正向影响，人际互动感知对重访意愿有显著影响。本研究为酒店及旅游业的管理提供有意义的启示。

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Role of destination attachment in accommodation experiences of historical guesthouses

The aim of this study is to investigate the relationships between destination attachment, tourists’ experiences of historical guesthouses, satisfaction and revisit intention. Historical guesthouses of Kinmen County, Taiwan were the setting for the investigation. A total of 346 questionnaires were collected and analyzed. Results showed that accommodation experiences can significantly mediate the relationships between destination attachment and the evaluations of historical guesthouses. Perceptions of human interactions between tourists and the service providers at historical guesthouses were critical for creating a highly favorable accommodation experience. The physical environment, human interactions, and satisfaction all had significant positive effects on revisit intention, with the perceptions of human interactions greatly influencing revisit intention. This study provides meaningful management implications for both the hospitality and tourism industries.

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来源期刊

Tourism and Hospitality Research HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

7.40

自引率

8.60%

发文量

期刊介绍： Tourism and Hospitality Research is firmly established as a leading and authoritative, peer-reviewed journal for tourism and hospitality researchers and professionals. Tourism and Hospitality Research covers: • Hospitality and tourism operations • Marketing and consumer behaviour • HR management • Social Media and Marketing • Technology • Planning and development • Policy • Performance and financial management • Strategic implications • Environmental aspects • Forecasting and prediction • Revenue management • Impact assessment and mitigation • Globalisation • Research methodologies • Leisure and culture • Risk Management • Change Management