Improving uptake of simulation in healthcare: User-driven development of an open-source tool for modelling patient flow

ABSTRACT Despite the many examples where simulation has successfully demonstrated its capability in modelling patient flow, there is little evidence of enduring widespread use. Bespoke academic projects provide little scope for repeatable practical application and efforts to develop generic reusable solutions have neither clearly identified the end users nor fully appreciated their multifaceted requirements. Influenced by a review of existing findings and recommendations in addition to a customised survey of prospective end users, a set of practical design principles were elicited in guiding development of a new open-source and versatile tool. Capturing variability in arrivals and length of stay as well as the stochastic nature of dynamic delays in patient discharge and transfer, the PathSimR tool can be used to model various user-defined configurations of outpatient and inpatient pathways. In addition to reporting on early use and engagement initiatives to promote the tool, this study also offers a blueprint for how simulation models can be developed and deployed within the healthcare setting.