“我想在辞职前扳回一局。”厨房专业人员恃强凌弱、反生产行为与离职意向

Q2 Business, Management and Accounting

Journal of Human Resources in Hospitality and Tourism Pub Date : 2022-11-16 DOI:10.1080/15332845.2023.2126957

E. Roh, Crina O. Tarasi, Eugen M. Popa

{"title":"“我想在辞职前扳回一局。”厨房专业人员恃强凌弱、反生产行为与离职意向","authors":"E. Roh, Crina O. Tarasi, Eugen M. Popa","doi":"10.1080/15332845.2023.2126957","DOIUrl":null,"url":null,"abstract":"Abstract While bullying is an on-going phenomenon in the workplace, the scope and magnitude vary considerably depending on occupation, business segment, and activity sector. This research investigates the impact of bullying (psychological harassment, threat to professional status and social isolation) on counterproductive work behavior (CWB). Participants were 309 kitchen employees recruited from 12 luxury hotels located in Seoul, South Korea. The study found that all three forms of bullying affect CWB toward the organization (CWB-O) as well as people (CWB-P). Furthermore, CWB-O and CWB-P are associated with turnover intentions. Implications for practices in human resources and hospitality management are discussed.","PeriodicalId":35371,"journal":{"name":"Journal of Human Resources in Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2022-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"\\\"I want to get even before I quit.\\\" Bullying, counterproductive work behavior, and turnover intention among kitchen professionals\",\"authors\":\"E. Roh, Crina O. Tarasi, Eugen M. Popa\",\"doi\":\"10.1080/15332845.2023.2126957\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Abstract While bullying is an on-going phenomenon in the workplace, the scope and magnitude vary considerably depending on occupation, business segment, and activity sector. This research investigates the impact of bullying (psychological harassment, threat to professional status and social isolation) on counterproductive work behavior (CWB). Participants were 309 kitchen employees recruited from 12 luxury hotels located in Seoul, South Korea. The study found that all three forms of bullying affect CWB toward the organization (CWB-O) as well as people (CWB-P). Furthermore, CWB-O and CWB-P are associated with turnover intentions. Implications for practices in human resources and hospitality management are discussed.\",\"PeriodicalId\":35371,\"journal\":{\"name\":\"Journal of Human Resources in Hospitality and Tourism\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2022-11-16\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Human Resources in Hospitality and Tourism\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1080/15332845.2023.2126957\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"Business, Management and Accounting\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Human Resources in Hospitality and Tourism","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15332845.2023.2126957","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Business, Management and Accounting","Score":null,"Total":0}

引用次数: 0

摘要

虽然职场欺凌是一种持续存在的现象，但其范围和程度因职业、业务部门和活动部门的不同而有很大差异。本研究探讨霸凌(心理骚扰、职业地位威胁和社会孤立)对反生产行为(CWB)的影响。参与者是来自韩国首尔12家豪华酒店的309名厨房员工。研究发现，所有三种形式的欺凌都会影响对组织(CWB- o)和对人(CWB- p)的CWB。此外，CWB-O和CWB-P与离职意向有关。对人力资源和酒店管理实践的影响进行了讨论。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

查看原文本刊更多论文

"I want to get even before I quit." Bullying, counterproductive work behavior, and turnover intention among kitchen professionals

Abstract While bullying is an on-going phenomenon in the workplace, the scope and magnitude vary considerably depending on occupation, business segment, and activity sector. This research investigates the impact of bullying (psychological harassment, threat to professional status and social isolation) on counterproductive work behavior (CWB). Participants were 309 kitchen employees recruited from 12 luxury hotels located in Seoul, South Korea. The study found that all three forms of bullying affect CWB toward the organization (CWB-O) as well as people (CWB-P). Furthermore, CWB-O and CWB-P are associated with turnover intentions. Implications for practices in human resources and hospitality management are discussed.

求助全文

通过发布文献求助，成功后即可免费获取论文全文。去求助

来源期刊

Journal of Human Resources in Hospitality and Tourism Business, Management and Accounting-Organizational Behavior and Human Resource Management

CiteScore

3.90

自引率

0.00%

发文量

期刊介绍： The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement