谈判中的外语效应:谈判语言和框架效应对合同条款和主观结果的影响

IF 2.7 3区 管理学 Q1 COMMUNICATION
Jung Hyun Lee, Hillary Anger Elfenbein, W. Bottom
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引用次数: 0

摘要

目的本研究旨在测试双语者使用外语而非母语进行谈判时的谈判结果。关于外语效应的决策研究表明,双语者在使用外语时可能不太容易受到框架偏见的影响,因为他们做出的选择较少带有情感和偏见。随着国际商业活动的增加,迫切需要研究语言对双语谈判者的影响。设计/方法论/方法作者使用两个(任务框架:收益与损失)来测试假设 × 2(语言:外国语与本国语)析因设计招募246名韩语-英语双语者。使用了一个包含三个问题的谈判模拟,参与者用一台他们认为是真正对手的预编程计算机交换报价。调查结果框架和语言对报价没有显著的交互作用,但框架效应有所减轻,对使用外语的谈判者来说并不显著。框架和语言条件之间的互动显著影响了谈判者的积极情绪和对谈判的满意度。原创性/价值本文的独特性与研究谈判语言对谈判人员决策的影响有关。考虑到全球化和国际谈判日益普遍,本文对研究人员和从业者都有启示。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Foreign language effect in negotiations: negotiation language and framing effect on contract terms and subjective outcomes
Purpose This study aims to test negotiation outcomes when bilinguals negotiate in a foreign rather than their native language. Decision research on the foreign language effect indicates that bilingual individuals may be less susceptible to framing bias when using a foreign language because they make less emotional and biased choices. With increasing international business activity, there is a pressing need to examine the effect of language on bilingual negotiators. Design/methodology/approach The authors tested the hypotheses using a two (task frame: gain vs loss) × 2 (language: foreign vs native) factorial design recruiting 246 Korean–English bilinguals. A negotiation simulation with three issues was used, and participants exchanged offers with a preprogrammed computer they believed to be a real counterpart. Findings There was no significant interaction effect between framing and language on the offers made, but the framing effect was mitigated and nonsignificant for negotiators who used their foreign language. The interaction between framing and language conditions significantly affected negotiators’ positive emotions and satisfaction with the negotiation. Originality/value The uniqueness of this paper is related to its effort to investigate the effect of negotiation language on a negotiator’s decision-making. Considering globalization and the increasing prevalence of international negotiations, this paper has implications for researchers and practitioners.
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来源期刊
CiteScore
4.80
自引率
18.20%
发文量
36
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