为流动用户提供的服务

IF 1.5 4区管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS

Information Technology and Libraries Pub Date : 2023-03-20 DOI:10.6017/ital.v42i1.15143

Yan Quan Liu, Sarah Lewis

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引用次数: 0

摘要

图书馆通过提供移动服务来适应时代的变化。根据发行量选择了151个图书馆，每个州至少有一个图书馆或图书馆系统，以探索为美国各地的移动用户提供的各种服务。数据显示，根据移动访问、内容分析和图书管理员调查结果，移动应用程序、移动参考服务、移动图书馆目录和移动打印是公共图书馆最常提供的服务。每个被检查的图书馆都至少有一个适用于移动设备的移动网站、移动目录、移动应用程序或网页。新冠肺炎疫情爆发后，移动续订、用户数据库访问、移动预订以及与图书管理员互动的能力等服务得到了扩展，以便在客户舒适安全的家中与他们更好地沟通。随着世界的变化，图书馆不断寻找创新的方法来帮助他们的移动客户。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Services to Mobile Users

Libraries are adapting to the changing times by providing mobile services. One hundred fifty-one libraries were chosen based on circulation, with at least one library or library system from each state, to explore the diverse services provided to mobile users across the United States. According to the data, mobile apps, mobile reference services, mobile library catalogs, and mobile printing are among public libraries’ most-frequently offered services, as determined by mobile visits, content analysis, and librarian survey responses. Every library examined had at least one mobile website, mobile catalog, mobile app, or webpage adapted for a mobile device. Following the COVID-19 outbreak, services such as mobile renewal, subscriber database access, mobile reservations, and the ability to interact with a librarian were expanded to allow better communication with customers—all from the comfort and safety of their own homes. Libraries are continually looking for innovative methods to assist their mobile customers as the world changes.

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来源期刊

Information Technology and Libraries 管理科学-计算机：信息系统

CiteScore

2.90

自引率

5.60%

发文量

审稿时长

1 months

期刊介绍： Information Technology and Libraries publishes original material related to all aspects of information technology in all types of libraries. Topic areas include, but are not limited to, library automation, digital libraries, metadata, identity management, distributed systems and networks, computer security, intellectual property rights, technical standards, geographic information systems, desktop applications, information discovery tools, web-scale library services, cloud computing, digital preservation, data curation, virtualization, search-engine optimization, emerging technologies, social networking, open data, the semantic web, mobile services and applications, usability, universal access to technology, library consortia, vendor relations, and digital humanities.