错失改善质素的机会:来自越南行政人员对学生评教方法的见解

IF 1.5 Q2 EDUCATION & EDUCATIONAL RESEARCH
Lan Anh Nguyen
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引用次数: 0

摘要

目的学生教学评价(student evaluation of teaching, SET)被广泛应用,但其潜在效益与对提高教育质量的实际影响之间存在显著差异。本研究旨在探讨造成这一差异的因素,以及阻碍SET有效利用的潜在机制。设计/方法/方法这个定性案例研究使用基于问题的方法来调查管理人员参与SET的行为理论。该研究使用了SET文件和对越南六所高等教育机构的18名管理人员的个人访谈。当管理员监控SET数据并解决SET问题时,很少有人将其用于质量改进。参与者的SET方法受到各种制约因素的影响,特别是新自由主义议程与专业和文化价值观之间错综复杂的相互作用。尽管缺乏统计上的普遍性,但本研究通过生动地描绘高等教育背景下SET实践的复杂性,有助于分析性概括。实际意义本研究提出了一种更包容的质量改进方法,优先考虑多方利益相关者的参与。社会意义约束分析为SET实践的挑战和动态提供了宝贵的见解,可用于提高SET的有效性和整体教育质量。原创性/价值本文探讨了研究SET管理人员的行动理论的必要性,强调了全面理解利益相关者的潜在推理过程对成功评估实施的重要性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Bypassing opportunities for quality improvement: insights from Vietnamese administrators’ approaches to student evaluation of teaching
Purpose Although student evaluation of teaching (SET) is widely used, there has been a significant disparity between its potential benefits with the actual impact on improving educational quality. This study aims to inquire into the factors contributing to this discrepancy and the underlying mechanisms hindering the effective utilisation of SET. Design/methodology/approach This qualitative case study used problem-based methodology to investigate the theories of action of administrators involved in SET. The study uses SET documents and individual interviews with 18 administrators from six Vietnamese higher education institutions. Findings While the administrators monitored SET data and addressed SET problems, few used it for quality improvement. The participants’ SET approaches were influenced by various constraints, especially the intricate interaction between neoliberal agendas with professional and cultural values. Research limitations/implications Despite a lack of statistical generalisability, this study contributes to analytical generalisation by vividly portraying the complexity of the SET practice in a higher education context. Practical implications This study suggests a more inclusive approach to quality improvement that prioritises multi-stakeholder engagement. Social implications The constraint analysis offers invaluable insights into the challenges and dynamics of SET practice, which can be used to enhance SET effectiveness and overall educational quality. Originality/value This paper addresses the need to examine the theories of action of administrators involved in SET, emphasising the significance of a comprehensive understanding of the stakeholders’ underlying reasoning process for successful evaluation implementation.
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来源期刊
QUALITY ASSURANCE IN EDUCATION
QUALITY ASSURANCE IN EDUCATION EDUCATION & EDUCATIONAL RESEARCH-
CiteScore
3.10
自引率
20.00%
发文量
47
期刊介绍: QAE publishes original empirical or theoretical articles on Quality Assurance issues, including dimensions and indicators of Quality and Quality Improvement, as applicable to education at all levels, including pre-primary, primary, secondary, higher and professional education. Periodically, QAE also publishes systematic reviews, research syntheses and assessment policy articles on topics of current significance. As an international journal, QAE seeks submissions on topics that have global relevance. Article submissions could pertain to the following areas integral to QAE''s mission: -organizational or program development, change and improvement -educational testing or assessment programs -evaluation of educational innovations, programs and projects -school efficiency assessments -standards, reforms, accountability, accreditation, and audits in education -tools, criteria and methods for examining or assuring quality
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