真实的领导如何在酒店培养信任和理想的工作场所行为:承诺和领导者-追随者价值一致性重要吗

Q2 Business, Management and Accounting

Journal of Human Resources in Hospitality and Tourism Pub Date : 2023-05-24 DOI:10.1080/15332845.2023.2207987

Taylor Peyton, Huy Gip, A. Paşamehmetoğlu, Priyanko Guchait

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引用次数: 0

摘要

摘要本研究探讨酒店管理者的真实领导行为与追随者的价值一致性、信任、组织承诺和组织公民行为之间的关系。调查数据是在两个时间点从176名土耳其酒店员工中收集的。通过SmartPLS研究，我们发现下属对上司的信任在真实领导与普通领导的关系中起中介作用。本真领导通过信任和本真领导对组织公民产生间接影响。价值一致性调节了真实领导与下属对上级信任的关系。结果证实了理论预期，除了价值一致性对真实领导和信任的关系的惊人影响。

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How authentic leadership cultivates trust and desirable workplace behaviors in hotels: Commitment and leader-follower value congruence matters

Abstract This study explores how hotel supervisors’ authentic leadership behavior relates to followers’ value congruence, trust, organizational commitment (OC), and organizational citizenship behaviors (OCB). Survey data were collected from 176 Turkish hotel employees at two time points. Through SmartPLS, it was revealed that followers’ trust in their supervisor mediated the relationship between authentic leadership and OC. Indirect effects were found for authentic leadership on OCBs, both through trust and OC. Value congruence moderated the relationship between authentic leadership and followers’ trust in their supervisor. Results confirmed theoretical expectations, except for the surprising effect of value congruence in relationship to authentic leadership and trust.

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来源期刊

Journal of Human Resources in Hospitality and Tourism Business, Management and Accounting-Organizational Behavior and Human Resource Management

CiteScore

3.90

自引率

0.00%

发文量

期刊介绍： The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement