Library and Information Services for Persons with Disabilities: Indian Students Perspectives Survey

Abstract An academic library plays a significant role in providing information services to fraternities. However, persons with disabilities need special attention and specialized services. This study aims to identify the special needs of, and the services required by, persons with disabilities or differently-abled persons. The samples were collected from graduate, postgraduate, and doctoral students with disabilities in 10 Indian Institutes of Technology (IITs) in India. The survey research design and the snowball sampling technique were used to collect samples from scattered populations across the ten IITs. A total of 217 samples were collected from the respondents. The results show that graduate, postgraduate, and doctoral students with disabilities were satisfied with the library resources and services available to persons with disabilities. The students had a positive opinion about the accessibility of their libraries and the impact of information and communications technology (ICT) on their studies and research work. However, they expressed the need for more training and orientation on using new tools and services for persons with disabilities. The study identified essential library tools and services for persons with disabilities. Academic and other libraries elsewhere in the country should take a cue from the IITs and take steps to make themselves accessible and offer specialized services for persons with disabilities. The findings of this research study will be helpful for policymakers and librarians who want to establish special services for persons with disabilities.