减少错过的心理治疗预约:高级实践护士发起的电话定向协议。

IF 1.9 4区医学 Q2 NURSING

Perspectives in Psychiatric Care Pub Date : 2022-05-28 DOI:10.1111/ppc.13116

Margaret K. Boyle, Jessica Schwinck

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引用次数: 1

摘要

故意预约对卫生保健系统构成了重大挑战，因为它们导致资源利用效率低下，增加成本，并导致不良结果。该项目的目的是通过实施精神科-心理健康护士-执业医师发起的电话定向协议(TOP)来降低成人心理治疗预约的失约率。方法TOP干预结合出勤政策审查、心理教育和动机性访谈技术。比较TOP实施前后的失约率。研究结果:在12周的时间里，TOP显著降低了55%的失约率。实践意义TOP可作为标准护理实施，以提高客户参与度，提高预约出勤率，并提高临床医生的工作效率。

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Reducing missed psychotherapy appointments: An advanced practice nurse-initiated telephone orientation protocol.

PURPOSE Missed appointments pose significant challenges to the health care system as they contribute to the inefficient use of resources, increase costs, and result in poor outcomes. The aim of this project was to reduce the rate of missed adult psychotherapy appointments by implementing a Psychiatric-Mental Health Nurse Practitioner-initiated telephone orientation protocol (TOP). DESIGN Quasi-experimental. METHODS The TOP intervention combined an attendance policy review, psychoeducation, and motivational interviewing techniques. Missed appointment rates were compared before and after initiation of the TOP. FINDINGS The TOP significantly reduced the rates of missed appointments by 55% over 12 weeks. PRACTICE IMPLICATIONS The TOP can be implemented as standard care to increase client engagement, improve appointment attendance, and boost clinician productivity.

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来源期刊

Perspectives in Psychiatric Care 医学-护理

CiteScore

5.00

自引率

4.30%

发文量

139

审稿时长

>12 weeks

期刊介绍： Perspectives in Psychiatric Care (PPC) is recognized and respected as THE journal for advanced practice psychiatric nurses. The journal provides advanced practice nurses with current research, clinical application, and knowledge about psychiatric nursing, prescriptive treatment, and education. It publishes peer-reviewed papers that reflect clinical practice issues, psychobiological information, and integrative perspectives that are evidence-based. Perspectives in Psychiatric Care includes regular columns on the biology of mental illness and pharmacology, the art of prescribing, integrative perspectives, and private practice issues.