{"title":"使用访问管理服务管理终端和传输进程","authors":"Stefan Jacobsson","doi":"10.5325/transportationj.62.2.0144","DOIUrl":null,"url":null,"abstract":"Abstract:Given the massive flows of containers that mega vessels deliver to seaport freight terminals, the terminal and transport operators face major accessibility and congestion challenges. To address those challenges, five information services, named as access management services, are identified that can mobilize interorganizational information flows to achieve effective terminal and transport processes. In those processes, previous research has examined the effects of such services only in the access phase, that is, when containers are loaded and/or unloaded, leaving out the potential effects in the pre- and post-access phases. Consequently, the purpose is to clarify how the five identified access management services can affect activities and resources for all three access phases in the terminal and transport processes. Two empirical studies were performed: a prestudy, which involved 30 observations to identify terminal and transport processes in a seaport terminal, and an improvement study, which involved eight interviews and four focus groups to explain how the processes can be managed effectively. Access management services that can exchange information in real time can perform and utilize the activities and resources in all three access phases effectively. Namely, with the services, effective loading and unloading require fewer movements, drivers, administrators, controllers and less container lifting.","PeriodicalId":46529,"journal":{"name":"Transportation Journal","volume":"62 1","pages":"144 - 176"},"PeriodicalIF":1.1000,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Managing Terminal and Transport Processes with Access Management Services\",\"authors\":\"Stefan Jacobsson\",\"doi\":\"10.5325/transportationj.62.2.0144\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Abstract:Given the massive flows of containers that mega vessels deliver to seaport freight terminals, the terminal and transport operators face major accessibility and congestion challenges. To address those challenges, five information services, named as access management services, are identified that can mobilize interorganizational information flows to achieve effective terminal and transport processes. In those processes, previous research has examined the effects of such services only in the access phase, that is, when containers are loaded and/or unloaded, leaving out the potential effects in the pre- and post-access phases. Consequently, the purpose is to clarify how the five identified access management services can affect activities and resources for all three access phases in the terminal and transport processes. Two empirical studies were performed: a prestudy, which involved 30 observations to identify terminal and transport processes in a seaport terminal, and an improvement study, which involved eight interviews and four focus groups to explain how the processes can be managed effectively. Access management services that can exchange information in real time can perform and utilize the activities and resources in all three access phases effectively. Namely, with the services, effective loading and unloading require fewer movements, drivers, administrators, controllers and less container lifting.\",\"PeriodicalId\":46529,\"journal\":{\"name\":\"Transportation Journal\",\"volume\":\"62 1\",\"pages\":\"144 - 176\"},\"PeriodicalIF\":1.1000,\"publicationDate\":\"2023-04-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Transportation Journal\",\"FirstCategoryId\":\"5\",\"ListUrlMain\":\"https://doi.org/10.5325/transportationj.62.2.0144\",\"RegionNum\":4,\"RegionCategory\":\"工程技术\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q4\",\"JCRName\":\"MANAGEMENT\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Transportation Journal","FirstCategoryId":"5","ListUrlMain":"https://doi.org/10.5325/transportationj.62.2.0144","RegionNum":4,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"MANAGEMENT","Score":null,"Total":0}
Managing Terminal and Transport Processes with Access Management Services
Abstract:Given the massive flows of containers that mega vessels deliver to seaport freight terminals, the terminal and transport operators face major accessibility and congestion challenges. To address those challenges, five information services, named as access management services, are identified that can mobilize interorganizational information flows to achieve effective terminal and transport processes. In those processes, previous research has examined the effects of such services only in the access phase, that is, when containers are loaded and/or unloaded, leaving out the potential effects in the pre- and post-access phases. Consequently, the purpose is to clarify how the five identified access management services can affect activities and resources for all three access phases in the terminal and transport processes. Two empirical studies were performed: a prestudy, which involved 30 observations to identify terminal and transport processes in a seaport terminal, and an improvement study, which involved eight interviews and four focus groups to explain how the processes can be managed effectively. Access management services that can exchange information in real time can perform and utilize the activities and resources in all three access phases effectively. Namely, with the services, effective loading and unloading require fewer movements, drivers, administrators, controllers and less container lifting.
期刊介绍:
Transportation Journal is devoted to the publication of articles that present new knowledge relating to all sectors of the supply chain/logistics/transportation field. These sectors include supply chain/logistics management strategies and techniques; carrier (transport firm) and contract logistics firm (3PL and 4PL) management strategies and techniques; transport economics; regulation, promotion, and other dimensions of public policy toward transport and logistics; and education.