《全面质量管理杂志》如何处理“质量”：文献计量分析的文献综述

IF 3.8 Q2 MANAGEMENT

TQM Journal Pub Date : 2023-02-24 DOI:10.1108/tqm-10-2022-0308

S. Shrivastav

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引用次数: 2

摘要

目的本研究调查了《全面质量管理杂志》创刊以来的整体出版物，旨在确定趋势主题和新兴趋势。设计/方法/方法采用由关键词、共现网络和关键词聚类检测组成的定量文献计量和社交网络分析技术进行调查。截至2022年8月，共有968篇发表在《TQM杂志》上的论文来自SCOPUS数据库进行分析。研究发现，从已发表的文章中确定了五个主题，即客户服务体验和满意度；质量管理和组织绩效；质量测量工具和模型；质量和可持续发展；以及质量和竞争优势。该研究还确定了该杂志上发表的最重要的文章、作者和国家，并表明工业4.0是该杂志的热门话题，质量4.0是该期刊的新兴趋势。研究局限性/含义该分析仅针对2022年8月之前发表在《全面质量管理杂志》上的论文进行；本月之后的数据不包括在分析中。这项研究的结果本质上是动态的，随着越来越多的论文、引文和合作被添加到列表中，结果会随着时间的推移而变化。原创性/价值这是第一篇探索《TQM期刊》出版物的文章，旨在通过文献计量分析，根据出版物数量和引用次数，确定趋势和新兴主题，以及最有价值的作者。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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How The TQM Journal has addressed “quality”: a literature review using bibliometric analysis

PurposeThis study investigates the overall publications of The TQM Journal since its inception with an aim to identify the trending topics and emerging trends.Design/methodology/approachThe quantitative bibliometric and social network analysis techniques composed of keywords, co-occurrence network and keyword cluster detection are employed to conduct the investigation. A total of 968 papers published in The TQM Journal till August 2022 were sourced from the SCOPUS database to conduct the analysis.FindingsThe research identifies five themes from the published articles namely, customer service experience and satisfaction; quality management and organizational performance; quality measurement tools and models; quality and sustainable development; and quality and competitive advantage. The study also identifies the most significant articles, authors and countries published in the journal and shows that Industry 4.0 is the trending topic and quality 4.0 the new emerging trend in the journal.Research limitations/implicationsThe analysis is carried out only for papers published in The TQM Journal till August 2022; those after this month are not included in the analysis. The outcome of this study is dynamic in nature and subject to change over time as more papers, citations and collaborations are added to the list.Originality/valueThis is the first article of its kind to explore The TQM Journal publications with an aim to identify trending and emerging topics and also the most valuable authors based on the number of publications and citations through the bibliometric analysis.

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来源期刊

TQM Journal Business, Management and Accounting-Business, Management and Accounting (all)

CiteScore

9.10

自引率

0.00%

发文量

114

期刊介绍： Commitment to quality is essential if companies are to succeed in a commercial environment which will be virtually unrecognizable in less than a decade. Changing attitudes, changing perspectives and changing priorities will revolutionise the structure and philosophy of future business practice - and TQM will be at the heart of that metamorphosis. All aspects of preparing for, developing, introducing, managing and evaluating TQM initiatives.