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引用次数: 0
摘要
近年来,再制造产品(RPs)越来越受到消费者、学术界和从业人员的关注。本研究采用理论、背景、特征和方法(TCCM)框架,对有关消费者对再制造产品的行为的文献进行了全面系统的综述。我们遵循了系统性文献综述的科学程序和原理(SPAR-4-SLR)协议。我们从 Web of Science、Scopus 和 ScienceDirect 中检索并分析了 53 篇直接涉及零售商购买行为的文章。这些研究大多涉及电子零售商,并使用计划行为理论来解释消费者购买零售商的意向。此外,所查阅的研究主要是定量研究。我们的综述对文章的特点进行了分类,如与消费者相关的构建、与营销组合相关的构建以及与外部环境相关的构建。最后,我们根据 TCCM 框架的组成部分提出了未来的研究方向,以促进该领域的发展。
Remanufactured products: A systematic review from the consumer perspective.
Remanufactured products (RPs) have received more attention from consumers, academics, and practitioners in recent years. The current study presents a comprehensive systematic review of the literature on consumer behavior toward RPs while adopting the theory, context, characteristics, and methodology (TCCM) framework. We followed the Scientific Procedures and Rationales for Systematic Literature Reviews (SPAR-4-SLR) protocol. In total, retrieved from Web of Science, Scopus, and ScienceDirect, we reached and analyzed 53 articles that directly address the purchase behavior of RPs. Studies mostly considered electronic RPs and used the theory of planned behavior to explain consumers' intention to purchase RPs. Moreover, the reviewed studies are primarily quantitative. Our review categorized the characteristics of the articles, such as consumer-related constructs, marketing mix-related constructs, and external environment-related constructs. Finally, we offer directions for future research based on the components of the TCCM framework to contribute to the development of the field.
期刊介绍:
The Journal of Remanufacturing aims to establish an effective channel of communication between academic and research institutions, industry and persons concerned with the challenges and significance of remanufacturing. The international dimension is emphasized in order to overcome cultural and national barriers and to meet the needs of global sustainability given the significant adverse ecological impacts of accelerating global industrialization.The journal''s focus is to propose and foster discussion that would assist:The establishment of the intellectual foundation and direction for the longer-term development of remanufacturing research.Step changes in remanufacturing knowledge via holistic, interdisciplinary research that fuses academic and industrial expertise.Communication of practice and research developments to enable industry to use remanufacturing to address competitive, environmental and legislative pressures.