通过员工的环保行为和环境策略将酒店环境管理举措与可持续酒店绩效联系起来：一个适度中介模型

IF 4 Q2 BUSINESS

European Business Review Pub Date : 2023-01-16 DOI:10.1108/ebr-05-2022-0094

S. Rehman, Hamzah Elrehail, Dana AlShwayat, Blend Ibrahim, Rachid Alami

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引用次数: 4

摘要

目的本研究的目的和当前的研究目标是通过酒店环境管理举措（HEMI），在员工环保行为（EEB）的中介影响下，确定可持续的酒店绩效，并确定环境策略（ES）在HEMI和EEB之间关系中的调节作用。设计/方法/方法共联系了95家五星级酒店，仅从其中30家酒店收集了数据。本研究仅使用433份问卷进行SPSS 25.0和SmartPLS 3.2.8的最终分析。结果表明，HEMI与可持续酒店绩效和EEB呈正相关。EEB与可持续酒店绩效呈正相关。ES显著影响EEB，并显著加强HMEI与EEB之间的关系。EEB显著调节HEMI与可持续酒店绩效之间的关系。实际意义当前的研究突出了一个重要问题：酒店业的管理层如何利用HEMI、ES和EEB来提高可持续绩效。该研究填补了文献中的空白，使酒店管理层能够集中精力研究外生变量，以提高可持续绩效。独创性/价值当前的研究通过关注影响可持续酒店绩效的因素，为知识体系做出了贡献。从自然资源观的角度考察了HEMI对可持续绩效的调节和中介作用。

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Linking hotel environmental management initiatives and sustainable hotel performance through employees’ eco-friendly behaviour and environmental strategies: a moderated-mediated model

Purpose The purpose and current research objective is to determine sustainable hotel performance through hotel environmental management initiatives (HEMI) with the mediating influence of employee’s’ eco-friendly behaviour (EEB), and to determine the moderating role of environmental strategies (ES) in the relationship between HEMI and EEB. Design/methodology/approach A total of 95 five-star hotels were contacted, with data collected from only 30 of them. The study used only 433 questionnaires for the final analysis with SPSS 25.0 and SmartPLS 3.2.8. Findings The results revealed that HEMI is positively associated with sustainable hotel performance and with EEB. EEB is positively associated with sustainable hotel performance. ES significantly influence EEB, and significantly strengthen the relationship between HMEI and EEB. EEB significantly mediates the relationship between HEMI and sustainable hotel performance. Practical implications The current research highlights a significant issue: how the management of the hotel industry uses HEMI, ES and EEB to improve sustainable performance. The study fills the gap in the literature and enables hotel management to concentrate on studying exogenous variables to increase sustainable performance. Originality/value The current research contributes to the body of knowledge by concentrating on factors that influence sustainable hotel performance. It examines HEMI influence on sustainable performance with moderating (ES) and mediating (EEB) effects, from the leans of natural resource-based view (RBV) theory.

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来源期刊

European Business Review BUSINESS-

CiteScore

8.30

自引率

4.80%

发文量

期刊介绍： Articles should cover the key business disciplines - management, leadership, marketing, logistics, strategy, quality management, entrepreneurship, business ethics, international business, operations management, manufacturing, accounting and finance - specifically relating to experiences and reflections of interest to business and academia worldwide.