Cheng-Chen Lin, Szu-Chi Lu, Hsiao-Ling Chen, Fong-Yi Lai
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Simultaneous Effect of the Workplace Exchange Relationship on Employees’ Helping Behavior
This study examines the simultaneous effect of leader-member exchange (LMX) and coworker exchange (CWX) on employees’ helping behavior. It proposes that the congruence and incongruence of LMX and CWX have both a linear and curvilinear relationship with helping behavior. Hypotheses were tested on a final sample of 881 participants at hospitals in Taiwan. After controlling for relevant variables, results of a polynomial regression and response surface methodology indicate a positive linear relationship between the simultaneous effect of the congruence of LMX and CWX and employees’ helping behavior, but do not confirm a curvilinear relationship, whereas the simultaneous effect of the incongruence of LMX and CWX has a curvilinear relationship with employees’ helping behavior but not a linear relationship. The theoretical and practical implications, strengths and limitations, and directions for future research are discussed.
期刊介绍:
Policy: Small Group Research is an international and interdisciplinary journal presenting research, theoretical advancements, and empirically supported applications with respect to all types of small groups. Through advancing the systematic study of small groups, this journal seeks to increase communication among all who are professionally interested in group phenomena.