人工智能增强的业务流程管理系统：研究宣言

IF 2.5 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS

ACM Transactions on Management Information Systems Pub Date : 2022-01-30 DOI:10.1145/3576047

M. Dumas, Fabiana Fournier, Lior Limonad, Andrea Marrella, M. Montali, Jana-Rebecca Rehse, R. Accorsi, D. Calvanese, Giuseppe De Giacomo, Dirk Fahland, A. Gal, M. Rosa, Hagen Volzer, I. Weber

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引用次数: 24

摘要

人工智能增强业务流程管理系统（ABPMSs）是一类新兴的流程感知信息系统，由值得信赖的人工智能技术增强。ABPMS增强了业务流程的执行，目的是使这些流程更具适应性、主动性、可解释性和上下文敏感性。本宣言提出了ABPMSs的愿景，并讨论了实现这一愿景所需克服的研究挑战。为此，我们定义了ABPMS的概念，我们概述了ABPMS中流程的生命周期，我们讨论了ABPM的核心特征，并得出了实现具有这些特征的系统的一系列挑战。

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AI-augmented Business Process Management Systems: A Research Manifesto

AI-augmented Business Process Management Systems (ABPMSs) are an emerging class of process-aware information systems, empowered by trustworthy AI technology. An ABPMS enhances the execution of business processes with the aim of making these processes more adaptable, proactive, explainable, and context-sensitive. This manifesto presents a vision for ABPMSs and discusses research challenges that need to be surmounted to realize this vision. To this end, we define the concept of ABPMS, we outline the lifecycle of processes within an ABPMS, we discuss core characteristics of an ABPMS, and we derive a set of challenges to realize systems with these characteristics.

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来源期刊

ACM Transactions on Management Information Systems COMPUTER SCIENCE, INFORMATION SYSTEMS-

CiteScore

6.30

自引率

20.00%

发文量