技术是一种“祝福和诅咒”：为青少年服务的家庭暴力组织采用数字技术的风险和收益

IF 1.5 Q2 SOCIAL WORK

JOURNAL OF TECHNOLOGY IN HUMAN SERVICES Pub Date : 2023-01-02 DOI:10.1080/15228835.2023.2179158

Heather L. Storer, Carol F. Scott, Maria Rodriguez, Eva X. Nyerges

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引用次数: 3

摘要

尽管数字技术有望加强社会工作实践，但与许多其他社会服务组织一样，家庭暴力(DV)和性侵犯(SA)组织的服务提供者尚未完全接受他们在工作中的使用。我们的研究探讨了青少年约会暴力(TDV)服务提供者对在其服务提供系统中使用数字技术的好处和风险的看法。我们对美国各地机构的TDV工作人员进行了深入的定性访谈(N = 35)。调查结果表明，服务提供商正在积极协商技术如何能够保护客户的安全，或使损害持续存在，包括加剧数字鸿沟。家庭暴力服务提供商认为，虽然技术可以挽救生命，但必须考虑到相关的危害。

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Technology Is a “Blessing and a Curse”: The Perceived Risks and Benefits of Digital Technology Adoption at Domestic Violence Organizations that Serve Teens

Abstract Despite the promise of digital technologies to strengthen social work practice, like many other social service organizations, service providers at domestic violence (DV) and sexual assault (SA) organizations have yet to fully embrace their use in their work. Our study explores teen dating violence (TDV) service providers’ perceptions of both the benefits and the risks of using digital technologies in their service delivery system. We conducted in-depth qualitative interviews with TDV staff at agencies throughout the United States (N = 35). Findings suggest service providers are actively negotiating the ways technology can nurture their clients’ safety or perpetuate harm including exacerbating the digital divide. DV service providers contend that while technology can be lifesaving, important considerations must address associated harms.

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来源期刊

JOURNAL OF TECHNOLOGY IN HUMAN SERVICES SOCIAL WORK-

CiteScore

4.20

自引率

6.70%

发文量

期刊介绍： This peer-reviewed, refereed journal explores the potentials of computer and telecommunications technologies in mental health, developmental disability, welfare, addictions, education, and other human services. The Journal of Technology in Human Services covers the full range of technological applications, including direct service techniques. It not only provides the necessary historical perspectives on the use of computers in the human service field, but it also presents articles that will improve your technology literacy and keep you abreast of state-of-the-art developments.