An Evaluation of the Training Program on Online Remedial Instruction in the New Normal

Program evaluation is important in determining the effectiveness and efficiency of the conducted training. The study evaluated the training on the online remedial instruction in the new normal via Google meet and streamed through Facebook using the Kirkpatrick’s Model, which consisted of four levels: reaction, learning, behavior, and result. Each of the four levels was evaluated. The model was used to evaluate five training programs on remedial instruction in literacy and numeracy of the Literacy Training Service students based from their perspectives, who will conduct remedial instruction online or face to face in one-to-one tuition. A convergent parallel mixed method research design was utilized. There were 300 key informants who evaluated the training. They were chosen using the stratified random sampling technique. For the focus group discussion, 30 key informants were purposively selected and grouped into three. The results revealed that the key informants were extremely satisfied with the conducted training. The training made them love the teaching profession, discover different techniques, improve their teaching pedagogy, character, and communication skills, prepared them for their future career, and learn different instructional materials. The result of the training program is very commendable, that is why it is recommended that the same training program should be given to the students of Literacy Training Service (LTS) before they will be allowed to give remedial instruction.