COVID-19大流行期间和之后旅行行为的驱动因素和障碍:系统文献综述和未来议程

IF 5.8 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM
Naveed Ahmad, Amran Harun, Hafiz Muhammad Usman Khizar, Junaid Khalid, S. Khan
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引用次数: 13

摘要

本研究的目的是研究covid -19大流行期间/后与游客行为相关的旅游行为驱动因素和障碍,为未来的研究提供知识基础和议程。设计/方法/方法采用系统文献综述(SLR)技术检索Web of Science (WOS)和Scopus上发表的文章,找出影响covid -19大流行期间/后游客行为的主要驱动因素和障碍。最终选出47篇文章进行最终分析。研究结果分为三个部分,(1)定量研究概况,(2)定性综合和(3)未来议程。这项研究解决了一些微妙的问题,包括游客旅行行为的显著变化、情感动态和对机制的详细理解,例如哪些驱动因素和障碍影响了特定目的地的游客行为。游客旅行行为的驱动因素和障碍具有个人相关因素、目的地相关因素和健康相关因素的特征。此外,本研究在理论、政策及实务上,对旅游及酒店服务业的发展具有启发意义。研究局限性/启示本研究有以下三个局限性。首先,作者只检索了Scopus和Web of Science两个数据库,这可能会遗漏其他数据库中存在的一些相关研究。虽然这些数据库提供了广泛的学术文献,但进一步的研究可以扩展从其他数据库(例如通过Taylor & Francis)收集的数据。然而,我们的系统文献综述(SLR)覆盖范围相当广泛,因为期刊被列在这三个主要数据库中。其次,作者遵循了基于同义词和相关关键词的主要研究搜索协议,但由于缺少我们的关键词,标题,作者,关键词和摘要,因此缺少一些可能与目的地游客行为相关的研究。此外,未来的研究可以努力增加其他关键词来扩展研究结果。第三,尽管进行了准确的分析,以减少识别驱动因素和旅游行为障碍主题的主观性,但未来的分类研究可以确保其他子主题的分类。实际意义最近的研究有一些关键的实际意义。首先,这项研究以一种独特的方式对所有利益相关者都有价值,包括目的地管理者、学者和政策制定者,因为它提供了影响游客对目的地行为发展的障碍和驱动因素的见解。其次,本研究也为旅游服务行业的相关人员提供了实践启示,包括政府和私营企业。决策者和其他领导人对利用旅游业的经济潜力越来越感兴趣。因此,识别阻碍游客前往目的地的障碍有助于理解和有效制定策略,以最大限度地减少这些因素的影响。此外,在2019冠状病毒病大流行的情况下,游客对目的地的行为驱动因素和障碍可能有助于根据当前的脆弱情况建立目的地的发展框架。第三,目前的研究结果表明,旅游营销人员了解本研究发现的驱动因素和障碍结构,并调整他们的营销策略,以吸引现有和新的游客。例如,营销人员应该了解游客行为的驱动因素和障碍,以便有效地制定策略,以增加驱动因素的积极影响,减少障碍的消极影响。原创性/价值这是第一次系统的文献综述驱动因素和障碍因素对游客旅游行为的影响。本文分析了前人研究旅游行为驱动因素和障碍的方法和途径。文章最后指出了本研究的研究意义和局限性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Drivers and barriers of travel behaviors during and post COVID-19 pandemic: a systematic literature review and future agenda
PurposeThe purpose of this study is to examine the drivers and barriers of travel behavior associated with tourist behavior during/post-COVID-19 pandemic to provide a knowledge base as well as an agenda for future research.Design/methodology/approachThe authors utilized the Systematic Literature Review (SLR) technique for searching the articles published in Web of Science (WOS) and Scopus, to identify the main drivers and barriers affecting the tourist behavior during/post-COVID-19 pandemic. Eventually, 47 articles were chosen for the final analysis.FindingsThe findings are reported in three sections, (1) quantitative research profile, (2) qualitative synthesis and (3) future agenda. This study addresses the nuanced questions regarding the significant change in tourist travel behavior, emotional dynamics and a detailed understanding of mechanisms, such as which drivers and barriers affect tourist behavior in a particular destination. Drivers and barriers to tourist travel behavior were characterized in personal-related, destination-related, and health-related factors. Moreover, this study provides thought-provoking ideas in theory, policy and practice in the field of tourism and hospitality.Research limitations/implicationsThis study has three limitations, as follows. First, the authors searched only two databases, Scopus and Web of Science, due to which the authors might be missing some related studies existing on the other databases. Although these databases provide an extensive range of academic literature, further studies could extend the data collection from the other databases (e.g. via Taylor & Francis). However, our systematic literature review (SLR) coverage is quite extensive, since journals are listed on these three main databases. Second, the authors followed a main study search protocol based on the synonyms and related keywords, however, some of the studies that may be related to the tourist behavior towards the destination are missing on account of the lack of our keywords in there, title, author, keyword and abstract. Furthermore, future research could endeavor to add other keywords to expand the results of studies. Third, although the accurate analysis was conducted to reduce subjectivity in identifying themes for drivers and barriers of tourist behavior, future studies on categorization could work to ensure that other sub-themes categorize.Practical implicationsThe recent study has some key practical implications. First, this study is valuable for all the stakeholders in a unique way, including destination managers, academicians and policymakers, because it provides insight into barriers and drivers that influence the development of tourist behavior towards the destination. Second, the current study also offers practical implications for people involved in tourism service industries including governments and private businesses. Policymakers and other leaders are increasingly interested in harnessing the economic potential of tourism. Therefore, identifying the barrier which is inhibiting the tourist traffic towards the destination is beneficial to understand and effectively develop strategies to minimize the effect of such factors. Moreover, drivers and barriers of tourist behavior towards the destination in the COVID-19 pandemic situation towards the destination may help to create a framework for the development of destinations according to the current vulnerable situation. Third, current findings suggest that tourism marketers understand the drivers and barrier constructs found in this study and tailor their marketing strategies for attracting existing and new tourists. For instance, marketers should understand the drivers and barriers of tourist behavior for effective strategy development to increase the positive effect of drivers and to reduce the negative effect of barriers.Originality/valueThis is the first systematic literature review on the impact of drivers and barriers of tourist travel behavior. This paper analyses the methods and approaches that have been used in the previous literature to examine the drivers and barriers of tourist travel behavior. The paper ends with the research implication and limitations of the studies.
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来源期刊
Journal of Tourism Futures
Journal of Tourism Futures HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
15.70
自引率
6.00%
发文量
64
审稿时长
34 weeks
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