合力:设计与运营研究合作以改善医疗服务的价值

IF 1.8 Q3 ENGINEERING, MANUFACTURING
Design Science Pub Date : 2023-02-27 DOI:10.1017/dsj.2023.2
G. Lamé, S. Crowe, A. Komashie, G. Royston
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引用次数: 0

摘要

广泛的学科正在指导他们的方法和工具,以帮助解决医疗保健的挑战。其中最主要的是设计和运筹学(OR)。尽管它们有很多共同之处,但这两个学科在其历史的大部分时间里都是孤立存在的,目前这两个研究团体之间存在着鸿沟。在这篇立场文件中,我们快速回顾了设计和OR在医疗保健中的贡献。然后,我们确定相似性和互补性之间的两个学科和社区,当他们考虑医疗保健系统。最后,我们提出了实现更好合作的实际步骤。我们的重点是寻找两门学科相互补充的方法。在将设计应用于医疗保健服务时,设计师可能希望向OR学习,它在支持医疗保健组织和服务的改进方面有着悠久的历史,特别是使用定量数据、分析和建模方法。作为回报,设计具有独特的品质,可以增强OR方法,例如它强调对潜在解决方案的广泛和创造性的搜索,以及与客户进行迭代的联合生产和解决方案原型。更好的合作将需要协调一致的努力,但可以产生更全面和有效的方法来改善卫生保健系统。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Joining forces: the value of design partnering with operational research to improve healthcare delivery
Abstract A wide range of disciplines are directing their methods and tools to help address the challenges of healthcare. Chief among these are design and operational research (OR). Though they have much in common, these two disciplines have existed in isolation for most of their history and there is currently a gulf between the two research communities. In this position paper, we rapidly review the contributions of design and OR in healthcare. We then identify similarities and complementarities between the two disciplines and communities when they consider healthcare systems. Finally, we propose practical steps to enable better collaboration. Our focus is on finding ways in which the two disciplines complement each other. When applying design to healthcare services, designers may wish to learn from OR, which has a long history of supporting improvements in healthcare organisation and services, particularly using quantitative data and analysis and modelling methods. In return, design has distinctive qualities that could augment the OR approach, such as its emphasis on wide and creative search for potential solutions, and iterative co-production and prototyping of solutions with clients. Better collaboration will require a coordinated effort but could yield a more comprehensive and effective approach to improving healthcare systems.
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来源期刊
Design Science
Design Science ENGINEERING, MANUFACTURING-
CiteScore
4.80
自引率
12.50%
发文量
19
审稿时长
22 weeks
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