酒店业专业人士对退伍军人在酒店业潜力的看法

Q2 Business, Management and Accounting

Journal of Human Resources in Hospitality and Tourism Pub Date : 2022-07-03 DOI:10.1080/15332845.2022.2064173

L. Cobos, William M. Ingram

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引用次数: 0

摘要

摘要本研究旨在探讨酒店业专业人士对退伍军人的认知。为了实现这一目标，作者对负责招聘决策的个人进行了14次访谈。结果显示，酒店专业人士认为，资深员工拥有他们希望在候选人身上看到的许多特征。此外，研究结果还表明，退伍军人有可能在行动中担任不同的职位，无论是在房子的后面还是在房子的前面。此外，与会者强调，他们可以设想退伍军人在酒店业担任领导角色。

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Hospitality professionals’ perceptions of veterans’ potential in the hospitality industry

Abstract The purpose of this study was to explore hospitality industry professionals’ perceptions of military veterans. To achieve this goal the authors performed fourteen interviews with individuals whose responsibilities included hiring decisions. The results revealed that hospitality professionals perceive veterans as possessing many of the characteristics they want to see in a candidate. In addition, the results show that veterans have the potential to hold different positions in operations either in the back of the house or front of the house. Furthermore, participants highlighted that they can envision veterans excelling in leadership roles in the hospitality industry.

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来源期刊

Journal of Human Resources in Hospitality and Tourism Business, Management and Accounting-Organizational Behavior and Human Resource Management

CiteScore

3.90

自引率

0.00%

发文量

期刊介绍： The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement