新冠肺炎及其后应对工作/生活冲突的通信技术和社会支持

IF 1.9 4区管理学 Q2 COMMUNICATION

Management Communication Quarterly Pub Date : 2022-12-08 DOI:10.1177/08933189221144996

Inyoung Shin, Sarah E. Riforgiate, M. C. Coker, Emily A. Godager

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引用次数: 0

摘要

这项研究基于对447名在新冠肺炎期间过渡到远程工作的美国工人的全国性调查，研究了用于工作和私人生活的不同类型的通信技术（CT）如何与工作/生活冲突以及不同关系类型（同事、家人和朋友）对社会支持的看法相关。研究结果表明，当使用CT违反关系规范（例如，与同事发手机短信和与家人和朋友发电子邮件）时，工作/生活冲突会加剧。另一方面，使用被认为可以提供社会支持的CT（例如，与同事和朋友的即时消息）与降低工作/生活冲突有关。社交媒体（如Facebook）与较高的工作/生活冲突有直接关系，但通过社会支持与较低的工作/人生冲突有间接关系。总的来说，研究结果表明，当物理工作/生活界限崩溃时，个人试图通过选择特定的CT来创造工作/生活边界。

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Communication Technology and Social Support to Navigate Work/Life Conflict During Covid-19 and Beyond

Drawing on a national survey of 447 U.S. workers who transitioned to remote work during COVID-19, this study examined how different types of communication technologies (CTs) used for work and private life were associated with work/life conflicts and perceptions of social support across different relationship types (coworker, family, and friends). Findings indicated that work/life conflicts became aggravated when the use of CTs violated relational norms (e.g., mobile texting with coworkers and emailing with family and friends). On the other hand, uses of CTs that were perceived to offer access to social support (e.g., instant messaging with coworkers and friends) were related to lower work/life conflict. Social media (e.g., Facebook) had a direct relationship to higher work/life conflict, but an indirect relationship to lower work/life conflict through social support. Overall, findings suggest that individuals attempt to create work/life boundaries by selecting specific CTs when physical work/life boundaries are collapsed.

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来源期刊

Management Communication Quarterly Multiple-

CiteScore

4.30

自引率

16.00%

发文量

期刊介绍： Management Communication Quarterly presents conceptually rigorous, empirically-driven, and practice-relevant research from across the organizational and management communication fields and has strong appeal across all disciplines concerned with organizational studies and the management sciences. Authors are encouraged to submit original theoretical and empirical manuscripts from a wide variety of methodological perspectives covering such areas as management, communication, organizational studies, organizational behavior and HRM, organizational theory and strategy, critical management studies, leadership, information systems, knowledge and innovation, globalization and international management, corporate communication, and cultural and intercultural studies.