精神病院医务人员对医疗服务质量满意度评估的现代方法

Aliyev Na
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引用次数: 0

摘要

目的:本研究旨在制定一种评估心理健康服务质量的方法。研究材料-精神科工作人员参与对心理健康服务的可用性和质量的社会学研究。精神科工作人员拒绝参加调查。提供了必要的问卷,以记录精神科工作人员对调查的反应。问卷由被调查的护士作为工作场所的受访者完成。为了不违反调查的匿名性,调查问卷中不应注明受访者的姓氏或名字。这项研究涉及100人。结果-对精神病院患者进行的社会调查非常重要,并突出了旨在改进该调查的一些问题。因此,为了改进医院的工作,首先,应考虑在精神病工作者中进行的社会学调查的结果。员工非常没有能力让家人参与患者的治疗——20%。结论——毫无疑问,未来解决本文中发现的主要问题将有助于提高心理健康护理的质量。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A Modern Approach to Assessing the Satisfaction of Medical Staff in a Psychiatric Institution with the Quality of Medical Services
Purpose: The aim of the study is to develop a methodology for assessing the quality of mental health services. Research material - The participation of psychiatric staff in a sociological study of the availability and quality of mental health services. Refusal of psychiatric staff to participate in the survey. The necessary questionnaires were provided to record the psychiatric staff's responses to the survey. The questionnaires were completed by the surveyed nurses as workplace respondents. In order not to violate the anonymity of the survey, the last name or first name of the respondent should not be indicated in the questionnaire. The study involved 100 people. Results - A social survey of patients in psychiatric institutions is of great importance and highlights a number of questions aimed at improving it. Thus, in order to improve the work of the hospital, first of all, the results of a sociological survey conducted among psychiatric workers should be taken into account. Employees are very incompetent to involve family members in the treatment of patients - 20%. Conclusion - There is no doubt that future solutions to the main problems identified in this paper will help improve the quality of mental health care.
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