他们是如何建立免费百科全书的?维基百科编者之间协作与协调的文献综述

IF 4.8 2区计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS

ACM Transactions on Computer-Human Interaction Pub Date : 2023-08-31 DOI:10.1145/3617369

Yuqing Ren, Haifeng Zhang, Robert E. Kraut

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引用次数: 0

摘要

维基百科一直是大规模在线开放协作的典范，而很少有其他在线开放协作计划取得了类似的成功。维基人是怎么做到的?除了技术基础设施之外，哪些社会动态和进程对其成功至关重要?这篇文章回顾了217篇文章，这些文章研究了维基百科编辑的行为以及他们协调和合作的过程。以输入-中介-输出-输入模型(IMOI)为组织框架，我们在一篇综合综述中总结了关键见解。输入因素包括编辑，他们的动机，以及他们用来支持工作的工具。中介因素包括协调、治理、领导、冲突、新人社会化和角色。结果侧重于测量和预测贡献的数量和质量。我们希望我们的工作可以成为对维基百科感兴趣的研究人员了解以前研究和确定未来研究方向的路线图。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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How Did They Build the Free Encyclopedia? A Literature Review of Collaboration and Coordination among Wikipedia Editors

Wikipedia has been the poster child for large-scale online open collaboration while few other online open collaboration initiatives have achieved similar success. How did Wikipedians do it? Besides the technical infrastructure, what social dynamics and processes are critical to its success? This essay reviews 217 articles that examined aspects of the behaviors of Wikipedia editors and the processes through which they coordinate and collaborate. Using the Input-Mediator-Output-Input model (IMOI) as the organizing framework, we summarized the key insights in an integrative review. The input factors include editors, their motivations, and the tools they use to support their work. The mediating factors include coordination, governance, leadership, conflict, newcomer socialization, and roles. The outcome focuses on measuring and predicting contribution quantity and quality. We hope our work serves as a road map for researchers who are interested in Wikipedia to learn about prior research and identify future research directions.

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来源期刊

ACM Transactions on Computer-Human Interaction 工程技术-计算机：控制论

CiteScore

8.50

自引率

5.40%

发文量

审稿时长

>12 weeks

期刊介绍： This ACM Transaction seeks to be the premier archival journal in the multidisciplinary field of human-computer interaction. Since its first issue in March 1994, it has presented work of the highest scientific quality that contributes to the practice in the present and future. The primary emphasis is on results of broad application, but the journal considers original work focused on specific domains, on special requirements, on ethical issues -- the full range of design, development, and use of interactive systems.