游客何时及如何参与公民行为:特质感恩与积极居民-游客接触的互动效应

IF 7 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Travel Research Pub Date : 2022-12-20 DOI:10.1177/00472875221140904

Hongwei Tu, Zhihui Zhang, Ziming Jiang

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引用次数: 5

摘要

本研究探讨特质感恩何时及如何刺激游客公民行为。在特质激活理论的基础上，本文提出了游客特质感激和积极的居民-游客接触共同影响TCB的中介调节模型。特质感恩与积极接触的交互效应在驱动TCB中受内部人地位感知的中介作用。采用结构方程模型对497名武夷山游客的数据进行分析。结果表明，感恩特质对TCB有正向影响，正向接触对这种关系有调节作用。此外，积极接触调节特质感恩与感知内部地位之间的关联。此外，感知内部人身份在积极接触对游客特质感恩与TCB之间关系的调节作用中起着显著的中介作用，而内部人身份与TCB正相关。

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When and How Tourists Engage in Citizenship Behavior: The Interactive Effect of Trait Gratitude and Positive Resident–Tourist Contact

This study investigates when and how trait gratitude stimulates tourist citizenship behavior (TCB). Building on trait activation theory, the present study proposes a mediated moderation model in which tourists’ trait gratitude and positive resident–tourist contact jointly influence TCB. In driving TCB, the interactive effect of trait gratitude and positive contact is mediated by perceived insider status. Data were collected from 497 Mount Wuyi tourists and analyzed using structural equation modeling. The results reveal that trait gratitude positively influences TCB, and this relationship is moderated by positive contact. Furthermore, positive contact moderates the association between trait gratitude and perceived insider status. Additionally, perceived insider status, which is positively related to TCB, significantly mediates the moderating effects of positive contact on the link between tourists’ trait gratitude and TCB.

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来源期刊

Journal of Travel Research HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

18.90

自引率

9.00%

发文量

期刊介绍： The Journal of Travel Research (JTR) stands as the preeminent, peer-reviewed research journal dedicated to exploring the intricacies of the travel and tourism industry, encompassing development, management, marketing, economics, and behavior. Offering a wealth of up-to-date, meticulously curated research, JTR serves as an invaluable resource for researchers, educators, and industry professionals alike, shedding light on behavioral trends and management theories within one of the most influential and dynamic sectors. Established in 1961, JTR holds the distinction of being the longest-standing among the world’s top-ranked scholarly journals singularly focused on travel and tourism, underscoring the global significance of this multifaceted industry, both economically and socially.