情感和社会智力帮助领导者在服务组织的成功周期中发挥作用

IF 0.2 Q4 MANAGEMENT
G. S. Campos, Maria Lúcia Gili Massi
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引用次数: 0

摘要

智能、情感和社会已经在企业范围内得到了广泛的应用,脱离了领导者发展的必要性,因为他们是服务组织成功周期的关键。在这个方向上,本文基于文献学研究,对领导者的情感和社会智能的组成部分进行了探索,在周期性的科学、网站和书籍中进行了搜索,对戈尔曼进行了全面的研究,目的是验证将服务组织成功周期的实际因素与领导者必须发展的智力、情感和社会因素联系起来的可能性。尽管它对已发展的学科有很多研究来源,但没有一个能将它们联系起来,这证明了这项研究对学术界的贡献。研究结果表明,有可能将成功周期中的实际成功与领导者必须发展的情感和社会智能联系起来。从这个角度来看,这种分析可以为领导者的决策提供有力的帮助,从而与社会合作。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A inteligência emocional e social auxiliando o líder a atuar no ciclo de sucesso nas organizações de serviço
Intelligences emotional and social have been very boarded in the enterprise scope, detaching the necessity of the leaders develop-in, for being they them part-key for the cycle of success of the service organizations. In this direction, this article, based on bibliographical research, where the components of emotional and social intelligences with focus in the leader had been explored, searching in periodic scientific, sites and books, over all of Goleman, has as objective to verify the possibility to correlate the practical ones of the cycle of success of the organizations of service with the components of intelligences emotional and social that the leader must develop. Despite it has many sources of research on the developed subjects, none makes the correlation between them, what it evidences the contribution of this study with the academy.  The results had disclosed that it is possible to correlate the practical ones of the cycle of success with intelligences emotional and social that the leader must develop. In this perspective, this assay can be a guide of great assists for the taking of decision of the leaders, thus collaborating with the society.
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