D. Streatfield, Richard Abisla, Umut Al, V. Bunescu, Yulianto Dewata, Camila Garroux, Daniela Greeb, Artiom Maister, J. Paley, Shipra Sharma, Tripti Sharma, Irem Soydal, T. Trần
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Trần","doi":"10.1108/PMM-03-2019-0007","DOIUrl":null,"url":null,"abstract":"\nPurpose\nThe purpose of this paper is to report on recent performance measurement and impact evaluation progress made in Brazil, India, Indonesia, Moldova, Turkey and Vietnam as part of the last phase of the Global Libraries Initiative.\n\n\nDesign/methodology/approach\nThe country reports are presented as a series of case studies, in some cases supplementing those reported earlier in this journal.\n\n\nFindings\nRecent country-specific survey findings are reported and some conclusions are offered.\n\n\nResearch limitations/implications\nThis paper demonstrates how the adoption of a common approach to library service evaluation across several countries can strengthen research practice at country level beyond the Global Libraries Initiative itself.\n\n\nPractical implications\nThis paper shares Global Libraries IPA learning at country level with people in other countries who may be contemplating public library evaluation at regional, national or local levels or who are interested in performance measurement and impact evaluation.\n\n\nSocial implications\nThe paper shows how focusing on the impact of public library services on users can enhance the understanding of community requirements and inform the development of more effective services to library users and communities.\n\n\nOriginality/value\nThese case studies reflect concentrated impact evaluation and performance measurement work at country level across a range of countries over more than 18 years.\n","PeriodicalId":44583,"journal":{"name":"Performance Measurement and Metrics","volume":null,"pages":null},"PeriodicalIF":1.8000,"publicationDate":"2019-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/PMM-03-2019-0007","citationCount":"3","resultStr":"{\"title\":\"Global Libraries impact planning and assessment progress: part 2\",\"authors\":\"D. 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Global Libraries impact planning and assessment progress: part 2
Purpose
The purpose of this paper is to report on recent performance measurement and impact evaluation progress made in Brazil, India, Indonesia, Moldova, Turkey and Vietnam as part of the last phase of the Global Libraries Initiative.
Design/methodology/approach
The country reports are presented as a series of case studies, in some cases supplementing those reported earlier in this journal.
Findings
Recent country-specific survey findings are reported and some conclusions are offered.
Research limitations/implications
This paper demonstrates how the adoption of a common approach to library service evaluation across several countries can strengthen research practice at country level beyond the Global Libraries Initiative itself.
Practical implications
This paper shares Global Libraries IPA learning at country level with people in other countries who may be contemplating public library evaluation at regional, national or local levels or who are interested in performance measurement and impact evaluation.
Social implications
The paper shows how focusing on the impact of public library services on users can enhance the understanding of community requirements and inform the development of more effective services to library users and communities.
Originality/value
These case studies reflect concentrated impact evaluation and performance measurement work at country level across a range of countries over more than 18 years.
期刊介绍:
■Quantitative and qualitative analysis ■Benchmarking ■The measurement and role of information in enhancing organizational effectiveness ■Quality techniques and quality improvement ■Training and education ■Methods for performance measurement and metrics ■Standard assessment tools ■Using emerging technologies ■Setting standards or service quality