{"title":"向酒店专业人员的人格学方向发展","authors":"Maria Gebbels, I. Pantelidis, Steven Goss-Turner","doi":"10.1386/HOSP.9.2.215_1","DOIUrl":null,"url":null,"abstract":"Understanding the key characteristics of people who choose hospitality as their profession is of great importance to an industry that is estimated to be contributing $7.17tr to the global economy. With the hotel sector alone contributing $457bn to the global economy the need for quality employees that consider hospitality a long term career is evident. The industry holds a perceived status by employees as a hardworking and low paying industry. If employers wish to retain existing talent and attract new they need to have a better understanding of their employees. This paper addresses this gap in knowledge and proposes a model of understanding hospitality professionals through the notions of self-efficacy, career inheritance and career commitment. This typology of a hospitality professional will enable both, researchers and hospitality managers to establish key life history indicators that facilitate a deeper understanding of a hospitality professional and can facilitate better interviewing results during the recruitment process.","PeriodicalId":44644,"journal":{"name":"Hospitality & Society","volume":null,"pages":null},"PeriodicalIF":1.3000,"publicationDate":"2019-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1386/HOSP.9.2.215_1","citationCount":"11","resultStr":"{\"title\":\"Towards a personology of a hospitality professional\",\"authors\":\"Maria Gebbels, I. Pantelidis, Steven Goss-Turner\",\"doi\":\"10.1386/HOSP.9.2.215_1\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Understanding the key characteristics of people who choose hospitality as their profession is of great importance to an industry that is estimated to be contributing $7.17tr to the global economy. With the hotel sector alone contributing $457bn to the global economy the need for quality employees that consider hospitality a long term career is evident. The industry holds a perceived status by employees as a hardworking and low paying industry. If employers wish to retain existing talent and attract new they need to have a better understanding of their employees. This paper addresses this gap in knowledge and proposes a model of understanding hospitality professionals through the notions of self-efficacy, career inheritance and career commitment. This typology of a hospitality professional will enable both, researchers and hospitality managers to establish key life history indicators that facilitate a deeper understanding of a hospitality professional and can facilitate better interviewing results during the recruitment process.\",\"PeriodicalId\":44644,\"journal\":{\"name\":\"Hospitality & Society\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":1.3000,\"publicationDate\":\"2019-06-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://sci-hub-pdf.com/10.1386/HOSP.9.2.215_1\",\"citationCount\":\"11\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Hospitality & Society\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1386/HOSP.9.2.215_1\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"HOSPITALITY, LEISURE, SPORT & TOURISM\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Hospitality & Society","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1386/HOSP.9.2.215_1","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}
Towards a personology of a hospitality professional
Understanding the key characteristics of people who choose hospitality as their profession is of great importance to an industry that is estimated to be contributing $7.17tr to the global economy. With the hotel sector alone contributing $457bn to the global economy the need for quality employees that consider hospitality a long term career is evident. The industry holds a perceived status by employees as a hardworking and low paying industry. If employers wish to retain existing talent and attract new they need to have a better understanding of their employees. This paper addresses this gap in knowledge and proposes a model of understanding hospitality professionals through the notions of self-efficacy, career inheritance and career commitment. This typology of a hospitality professional will enable both, researchers and hospitality managers to establish key life history indicators that facilitate a deeper understanding of a hospitality professional and can facilitate better interviewing results during the recruitment process.