人车交互环境下语音搜索行为的探索性研究

IF 3.4 3区 管理学 0 INFORMATION SCIENCE & LIBRARY SCIENCE
Shaobo Liang, Linfeng Yu
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引用次数: 1

摘要

目的随着语音搜索逐渐成为一种新的信息获取和人机交互方式,本文旨在探讨用户在人机交互中的语音搜索行为。设计/方法/方法本研究采用了混合研究方法,包括问卷调查和访谈。共招募了151名亚马逊MTurk志愿者,根据他们最近令人印象深刻的语音搜索体验完成问卷调查。问卷调查结束后,本文对参与者进行了在线访谈。本文研究了人车交互背景下用户的语音搜索行为特征,分析了语音搜索内容、搜索需求、搜索动机和用户满意度。此外,本文还通过对访谈的内容分析,研究了人车互动中语音搜索的障碍和建议。实践启示本文对用户的障碍和建议进行分析,对优化语音搜索交互系统、提高服务水平具有一定的参考价值。原创性/价值本研究是一项探索性研究,旨在确定用户的语音搜索需求和任务,并调查人车交互环境中的语音搜索满意度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Voice search behavior under human–vehicle interaction context: an exploratory study
PurposeAs voice search has progressively become a new way of information acquisition and human–computer interaction, this paper aims to explore the users' voice search behavior in human–vehicle interaction.Design/methodology/approachThis study employed mixed research methods, including questionnaires and interviews. A total of 151 Amazon MTurk volunteers were recruited to complete a questionnaire based on their most recent and impressive voice search experience. After the questionnaire, this paper conducted an online interview with the participants.FindingsThis paper studied users' voice search behavior characteristics in the context of the human–vehicle interaction and analyzed the voice search content, search need, search motivation and user satisfaction. In addition, this paper studied the barriers and suggestions for voice search in human–vehicle interaction through a content analysis of the interviews.Practical implicationsThis paper's analysis of users' barriers and suggestions has a specific reference value for optimizing the voice search interaction system and improving the service.Originality/valueThis study is exploratory research that seeks to identify users' voice search needs and tasks and investigate voice search satisfaction in human–vehicle interaction context.
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来源期刊
Library Hi Tech
Library Hi Tech INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
8.30
自引率
44.10%
发文量
97
期刊介绍: ■Integrated library systems ■Networking ■Strategic planning ■Policy implementation across entire institutions ■Security ■Automation systems ■The role of consortia ■Resource access initiatives ■Architecture and technology ■Electronic publishing ■Library technology in specific countries ■User perspectives on technology ■How technology can help disabled library users ■Library-related web sites
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