Benefits and drawbacks of OpenVPN in accessing Osiris in academic libraries

Purpose The aim of this study is to investigate the benefits and weaknesses of OpenVPN to access Osiris. Design/methodology/approach This study uses a case study approach to describe a phenomenon. The data collected from observation of the real-world environment. Findings The benefits of OpenVPN are the following: librarian can access the Osiris and other resources remotely and safely; OpenVPN protects the connection when accessing the Osiris; and librarian can also manage Osiris systems easily to control access, monitoring the users efficiently. However, there are some drawbacks of OpenVPN, such as network infrastructure dependency, require stabile internet connection, configuration complexity, to arrange and configurate OpenVPN needs skills and knowledge on the related field, data protection and security breach. Originality/value The originality of this study is the use of OpenVPN to access Osiris that is managed by library. There are some variables to determine the benefits and drawbacks of the OpenVPN such as managing access, data security and efficiency. This study gives an original contribution to the use of OpenVPN in academic libraries.